Key Account Manager Career in Kenya

Vacancy: Key Account Manager
Key Responsibilities
  • Establish productive, professional relationships with key personnel in assigned client accounts.
  • Enlist and coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives, and client’s expectations.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three year period.
  • Proactively assess, clarify and validate client needs on an ongoing basis.
  • Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel.
  • Maintain high customer satisfaction ratings that meet company standards.
  • Complete required training and development objectives within the assigned time frame.
  • Closely coordinate the company executive involvement/sponsorship with client management.
Qualifications, Training and Experience
  • Bachelor’s Marketing (graduate) Degree from an accredited institution
  • A minimum of 3 years of key account management, preferably within the IT field, especially infrastructure or networking communications.
  • Competent in Microsoft Office. Advantageous if you have previous experience working with a CRM package, especially Siebel.
  • Must be comfortable with Internet/Intranet format
How to Apply
Email cv to on or before 24th June 2016.
Please indicate current and expected salary if taken in for the position. 

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