Strategic Account Manager (Business Services) Job in Kenya

Strategic Account Manager – Business Services

Job Summary: Retain existing revenue through creating stickiness of an assigned clients’ base within the Strategic Accounts client segment. 

The stickiness will be primarily achieved through the up-selling and cross-selling of our Connectivity, Cloud and Communication value propositions.

Main Duties and Responsibilities:

  • Responsible for delivery of the metrics set in the quarterly accountability matrixes as defined by the Sales Execution Framework
  • Accountable for the delivery of the set net revenue target through up-selling, cross-selling and managing the churn levels within the assigned client base
  • Accurately filling out account plans for the clients who hold the largest growth opportunity within the assigned base
  • Engage with clients at a senior decision-making level to understand and meet the clients’ business needs and grow relationships with a longer term focus.
  • Responsible for the data accuracy of the assigned client base
  • Create and manage the sales pipeline and achieve pipeline conversion with minimal forecast variance
  • Attend all training and undertake tests or certifications offered by the organization
  • Know and adhere to all the set out sales processes and use the systems relevant to the processes
  • Timely reporting on the set metrics on a weekly basis or as per the manager’s requirement
  • Gather market intelligence and share with the team on a daily/weekly basis
Qualifications, Skills and Experience:
  • A college degree from an accredited institution
  • Computer literate with strong MS Office skills
  • Minimum 3-4 years working experience in sales and the ICT industry for Industry insight
Interested and qualified applicants should send their applications and CV’s to

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