Orange Money MFS Regional Manager (West) Job in Kenya

Position: MFS Regional Manager – West
Region: Nyanza, Western, Rift Valley
Reporting to: Head of Agency – MFS
Range: R2U
Department: Orange Money

Role Purpose: The position will be creating the distribution strategy and implementing it into the Western regions, including the Nyanza, Western, and Rift Valley territories. 


The Regional Manager is responsible for delivering agency network targets through effective acquisition and management of mobile money agents, merchants and business accounts within the West region. 
The Regional Manager will be responsible for the delivery of the territory managers and Trade Distribution mangers in the region.

Key Duties and Responsibilities

  • Effectively manage the identification and recruitment of agents & Merchants, targeting key organizations and institutions as well as top performing mobile money outlets and high traffic retails stores. Recruit and manage relationships for Banks, financial institutions, chain stores and other business with national outreach.
  • The Regional manager will be responsible for the full distribution P&L within the region.
  • Ensure that the Agent Network in the Region is managed by the Distribution team through identifying & troubleshooting poorly performing outlets.
  • Ensure all agents operate at their agreed levels, as per key agent indicators; i.e. enough float, registrations and transactions.
  • Facilitate the regular training for agents and agent staff and consumer training through road shows, trade fairs & targeted events.
  • Formulate and develop sales strategies and executed to facilitate growth 

  • Implemented distribution strategy for the region.
  • Instigate and implement distribution incentives to trade partners ‬
  • Ensuring POS & merchandising material is effectively applied. Manage the distribution of the materials for the entire regional team ensuring all materials are tracked and accounted for.
  • Ensure Achievement of set Revenue and Agent/merchant acquisition targets through attainment of agent support & strategy implementation, i.e. monthly, quarterly, annually.
  • Reporting weekly/ monthly/ quarterly & annual operational and management reports on revenue & completed ongoing and planned activities.
  • Ensure that Agents within the region comply with all standards and adhere to all the MFS Policies & Procedures, at all levels (staff / shops / Stock / Finances / Reports etc.)
  • Implement regular Agent visits and Audits ensuring all of the team is seen within a monthly rotation.
  • Develop Policies and Procedures and regularly review existing ones.
  • Communicate to the Agents regularly via Trade Bulletins ensuring that they are always updated.
  • Drive personal training and development of the regional team.
  • Work with Speed Simplicity and Trust.  
  • Manage team of Territory Supervisors and outsourced Trade Development Representatives (TDR) to achieve agent and merchant acquisition targets
  • Establish KPI’s and monitor performance of Team
Academic / Professional Qualifications
  • At least 5 years’ experience in sales or marketing role in a corporate multinational environment with an outstanding sales performance record.
  • Degree in Marketing, Commerce or Accounting
  • Training in sales management, customer relationship management, business administration and team building courses, will be advantageous.
  • Good understanding of financial principles, understands financial ratios, can interpret standard financial statements.
  • Experience in and Knowledge of Telecoms industry (advantage).
  • Driving license is a necessity.
Professional Skills:
  • Proven planning, sales & distribution management skills
  • Good negotiation skills
  • Proven record of sales & revenue targets being hit
  • Strong written and verbal communication skills (Portuguese and English).
  • Relationship building skills
  • Strong interpersonal skills
  • Strong financial analysis and interpretation skills
  • Ability to manage a team, and support staff (Team player).
  • Result driven
  • Strong customer service background.
  • Strong project management and reporting skills.
  • Strong Commercial deal structuring skills.
  • Strong stock management skills.
How to Apply

This position is opened to Kenyan citizens only.

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent by latest  22nd  July 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. 

Apply through and quote the job title in the subject field. 
Only shortlisted candidates will be contacted.

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