Quality Assurance Supervisor Job in Kenya

Quality Assurance Supervisor
 
General Purpose: Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.
 
Main Job Tasks and Responsibilities
  • draft quality assurance policies and procedures
  • interpret and implement quality assurance standards
  • evaluate adequacy of quality assurance standards
  • devise sampling procedures and directions for recording and reporting quality data
  • review the implementation and efficiency of quality and inspection systems
  • plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
  • document internal audits and other quality assurance activities
  • investigate customer complaints and non-conformance issues
  • collect and compile statistical quality data
  • analyze data to identify areas for improvement in the quality system
  • develop, recommend and monitor corrective and preventive actions
  • prepare reports to communicate outcomes of quality activities
  • identify training needs and organize training interventions to meet quality standards
  • coordinate and support on-site audits conducted by external providers
  • evaluate audit findings and implement appropriate corrective actions
  • monitor risk management activities
  • responsible for document management systems
  • assure ongoing compliance with quality and industry regulatory requirements
Education and Experience
  • Bachelors degree preferred
  • certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
  • quality inspection, auditing and testing experience
  • experience with implementation of corrective action programs
  • product or industry-specific experience
  • strong computer skills including Microsoft Office and databases
  • knowledge of tools, concepts and methodologies of QA
  • knowledge of relevant regulatory requirements
Key Competencies
  • attention to detail
  • communication skills – verbal and written
  • data collection, management and analysis
  • problem analysis and problem solving
  • planning and organizing
  • judgment
  • decision-making
  • customer service orientation
  • teamwork
email your application to mary.mweni@cdl.co.ke


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