Save the Children MEAL Officer (Information Management Team Leader) Job in Dadaab, Kenya

Save the Children
MEAL Officer – Information Management Team Leader
Team / Programme: Programmes
Location: Dadaab
Grade: 3
Post Type: National
Child Safeguarding: Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

Role Purpose: To ensure, the implementation of Save the Children’s monitoring and evaluation systems in Child Protection and Education programmes in Dadaab, Kenya, she/he will take lead on the information management aspects of Dadaab Programmes to ensure quality delivery of programmes and maintenance of high professional standards of all programmes.

Scope of Role:

Reports to: MEAL Coordinator, Dadaab

Dimensions: Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. 

Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH. 
In 2012, as part of a global reorganization process, Save the Children combined the programmes of SC UK, SC Canada and SC Finland to create a single operation in Kenya. 
In Feb 2014, we completed a second transition, which saw us join forces with the British INGO, Merlin, and merge their health and nutrition programmes with our own. 
Save the Children now has an operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana and Wajir and we work through partners in many other parts of the country.
We employ nearly 300 staff and will have an operating annual budget in 2016 of approximately US$20 million.

Staff directly reporting to this post:  Information Management Assistants

Key Areas of Accountability:

Quality Monitoring

  • Work closely with the Project teams and the MEAL Coordinator to develop, finalise and continuously update Programme Quality Benchmarks
  • Use process, output and outcome level quality benchmarks as reference to undertake field monitoring visits, focusing on programme quality aspects, discuss with relevant staff and share reports with relevant colleagues
  • Work with the programme team to develop data collection tools
  • Work with programme team to regularly collect data related to their indicators
  • Perform regular field visits to ensure the quality of the programmes are at all time high
Information Management System
  • Manage the MIS system at the field office level and ensure quality data is collected. This includes keeping field level MEAL tracking tools (Accountability Tracker; Quality Action Tracker; IPTT dashboard; Evaluation Tracker) up to date.
  • Support in the compilation and analysis of quantitative and qualitative programme data and contribute into subsequent reporting of Dadaab Field Office through monthly MEAL reports, flagging updates, successes and issues from the MEAL tracking tools.
  • Sets up internal data quality assurance systems and develop and implement systems to address gaps.
  • Review current data processing procedures to identify areas for improvement.
  • Where necessary, audit data needs for different projects to come up with requirements per project area.
  • Manages all external data quality audits as required.
  • Contribute to a culture of accountability and transparency on the team;
  • Lead in the design and roll-out of effective and locally appropriate complaints and feedback response handling mechanisms in collaboration with communities are developed and functional
  • Support and promote two-way beneficiary communications in activity and MEAL systems design.
  • Maintain the Complaints and Response Mechanism database at the field office level
  • In collaboration with the Head of MEAL, support Dadaab office in ensuring children’s participation, reporting back to children, and child-led MEAL.
  • The capacity of local partners is assessed and developed using CHS methodologies
Evaluations and Research
  • In collaboration with relevant project leads,  and the MEAL Coordinator, support in the coordination of research field activities and ensure effective child-focused research
  • Design and support the implementation of needs, baseline, and endline assessments and surveys
  • Supervise the development of data collection tools proposed for evaluations activities
  • Act as the field focal point for the design, management and tracking of internal and external evaluations and impact assessments, to ensure compliance with donor and SCI requirements, as well as accountability, transparency and programme learning.
  • Work with programme teams to utilise data from trackers for quality improvement;
  • Document good practices, lessons learned and feedback captured from programme participants (adults and children) to influence and guide the design and implementation of our programmes – (action research);
  • Organize learning meetings, events and workshops for programme units to document lessons learnt, good practices and areas of improvement;
Staff Management, Mentorship, and Development
Manage performance of direct reports in the work area through:
  • Identify capacity gaps and work with the MEAL Coordinator to build the capacity of Information Management Assistants to ensure smooth implementation of quality MEAL systems
  • Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
  • Coaching, mentoring and other developmental opportunities;
  • Recognition and rewards for outstanding performance;
  • Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans.
  • Maintain clear communication with  the line manager to foster a smooth working relation under existing matrix structure
  • Support reporting to donors by providing management information to programme managers on a timely basis;
  • Support any other duties as prescribed from time to time as required.
Skills and Behaviours (our Values in Practice)
  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
  • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically
  • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to
  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks
  • Honest, encourages openness and transparency
Qualifications and Experience
  • University degree in social sciences or development related fields and good understanding and interest for M&E systems
  • Strong knowledge of Monitoring, Evaluation, Accountability & Learning methodology, preferably with National or International NGOs
  • Experience of working on data quality assurance , analysis and reporting
  • Minimum of two years working experience in M&E
  • Understanding of data confidentiality and protection when handling sensitive case files and ability to provide leadership and professionalism in enforcing protocols and monitoring adherence to them
  • High level of computer literacy and data management, including but not limited to Microsoft Excel and Microsoft Access
  • Proven data analysis and report writing skills
  • Excellent communication skills with fluency in written and spoken English and Kiswahili
  • Ability and willingness to make frequent field visits to project sites, and to work with technical teams/technical environment
  • Demonstrable ability to adapt to changing program priorities and emergency priorities that may arise
  • Strong self-starter who is able to take initiative
  • Commitment to Save the Children aims, values and policies, including child safeguarding and data protection
Desirable Qualifications
  • Experience and skills in project planning and financial reporting
  • Experience in designing and facilitating training and mentoring of staff
  • Experience of working on child protection programmes, including individual case management and community-based child protection networks
  • Experience of working with the CPIMS
How to Apply

The application process is now open and will close on Tuesday 26th July 2016  

To  apply for these positions visit the SCI Kenya Website:  
The system allows CVs & Cover letter as One(1) document.  
Applications will be reviewed on a rolling basis.

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