Micro Mobile Ltd Relationship Manager (Cooperatives) Job in Kenya

Micro Mobile Ltd is a Kenyan mobile solution company which started operations in August 2013 with a focus on providing micro credit and financial access solutions on a mobile platform.

The Company invites applications from dynamic, goal-oriented, high performers, with strong persuasive and selling / communication skills, for the following exciting position:

Relationship Manager – Cooperatives  

Job Role: Reporting to the Commercial Director, the selected candidate will be responsible for establishing and maintaining client relationships to ensure sales of the company’s products and services to Dairy Cooperatives within a defined geographic area. 

The Relationship Manager ensures consistent, profitable growth in sales revenue through planning, deployment and management of sales efforts. 
Designs objectives, strategies and action plans to improve short and long term sales and earnings.

Duties and Responsibilities:
  • Manages an assigned geographical sales area and/or product line to maximize sales revenues and meet corporate objectives.
  • Client acquisition in line with targets as defined via Key Performance Indicators.
  • Managing the existing client portfolio, ensuring compliance with the terms of agreement between the client and Micromobile Limited.
  • Defining a geographical strategy to source, shortlist and identify target cooperatives (i.e. build a pipeline) with the aim of selling the company services/products, while containing risks to acceptable levels.
  • Developing and maintaining strong work relations/rapport with all existing clients at key levels to optimize the utilization of approved facility.
  • Resolving grievances incurred during service delivery, if any and provide highest client satisfaction.
  • Aiding the collections department by making follow-up’s on pending payments with respective clients.
  • Carrying out industry and Competitor analyses, by keeping track of the competition features and updates. Must be able to review our marketing/product presentation strategy based on changing industry trends.
  • Tracking and monitoring effectiveness of our product by carrying out assessments on effectiveness and uptake of our product, thereby providing inputs into product development ideas and solutions.
  • Any other duties that may be assigned from time to time.
Key Skills and Qualifications:
  • Degree in Business/ Commerce/ Marketing or related field.
  • At least 3 years proven experience in Relationship Management in a Micro Finance Institution is a MUST.
  • Knowledge or experience of the Dairy cooperatives will be an advantage.
  • Sound knowledge on corporate/client relationships and a database of client contacts
  • Good presentation and negotiation skills
  • Good interpersonal and communication skills, both written and verbal.
  • Ability to work both independently and as a member of a team.
How to Apply
If your experience and competencies match the above specifications, please send your cover letter and detailed CV as one document, quoting the current/last and expected salary to hr@micromobile.co.ke clearly indicating the position you are applying for on the subject line to reach us on or before 2nd September 2016.

Only qualified candidates will be contacted.
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