TechnoServe Request for Proposal for Training in Dairy Good Manufacturing Practices in Kenya

Request for Proposal 

Training in Dairy Good Manufacturing Practices
August 2016

1.0 Introduction

TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries. 
We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. 


Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs and wealth for their families and communities. 
With more than four decades of proven results, we believe in the power of private enterprise to transform lives. 
For more information visit:
2.0 Background
Solutions for African Food Enterprises (SAFE) is a four-year program implemented in Kenya, Malawi Zambia, Tanzania and Ethiopia through a partnership of USAID, TechnoServe (TNS) and Partners in Food Solutions (PFS). 
SAFE seeks to increase competitiveness of the African food processing sector to expand availability of affordable and nutritious foods.
Through Partners in Food Solutions (PFS), Solutions for African Food Enterprises (SAFE) will:
a. Harness the global technical expertise of skilled volunteer employees at General Mills, Cargill, Royal DSM (DSM), Buhler and Hershey’s.
b. Facilitate the transfer of technology and knowledge between these volunteers and their worldclass facilities to African processors.

SAFE aims to:
a. Enhance capacity of food processors by providing demand-driven technology transfer and business advisory services through customized capacity building to selected processors, as well as sector-wide training seminars;
b. Create sustainable linkages at the value chain/sector level, including links with new retail markets, food aid buyers and financial institutions;
c. Build the local environment for sustained processor growth through working with local universities and food processor associations;
d. Implement a learning agenda by generating ongoing learning to inform the evidence base for SAFE implementation, as well as other programs.
3.0 General Requirements and Scope of Work
The overall goal of training is to empower dairy food processors in knowledge on implementing and maintaining Good Manufacturing Practices, and understanding the regulatory environment
3.1. Specific Objectives
3.1.1. Help dairy processors understand the benefits of GMPs
3.1.2. Equip processors with the knowledge of how to implement and maintain GMPs in their factories
3.1.3. Equip processors with the knowledge of the regulations governing the industry.
3.2. Scope of work
The training services requested is on development of content and delivery in Dairy – Good Manufacturing Practices (GMPs), and to contain, but not limited to, the topics below:
3.2.1 Regulations and standards governing the Dairy processing sector
3.2.2 Introduction to GMPs What are GMPs? What are the benefits of GMPs?
3.2.3 GMP elements Building and layout Equipment Pest Control Personnel hygiene Production and Process controls Quality control Record keeping Cleaning and sanitation Training Maintenance Utilities and services Storage and distribution
3.2.4 Practical sessions – Developing standard operating procedures (SOPs)
3.2.5 Self-assessment (internal audits)
3.3 eBook
An eBook will be developed from the training materials and will be used for Self-paced learning by other dairy processors or potential processors.
3.4 Number of Trainees and Duration
Trainees will be drawn from dairy processing companies and milk bulking centers. The plan is to have two 2 day workshops in Nyeri and Eldoret as depicted in the table below:

Targeted Participants
# of Training Days
to 19th Nov
to 26th Nov

4.0 Requirements

Submitted proposals should include:
4.1. Statement of Competence
a. Profile of the lead consultant and/or the organization.
b. Profiles of resource persons.
c. Reference of similar trainings carried out.
4.2. Methodology
Material development, review, conference calls and dry run meetings with program partners.

(Please note that the training materials/reports/design/ownership/copyright and original source files must remain with TechnoServe and that all work product created as part of this engagement will be the sole property of TechnoServe.)

4.3. Timeline and Financial Proposal
a. Number of days and costs for content development and training.
b. Contain detailed breakdown of cost in Kenya shillings including Professional fees, Administration, logistics, Transport, Accommodation and all applicable taxes
c. Provide requested payment terms and conditions.

(Assumptions have been made that TechnoServe will bear the cost of the following: transport of the participants to and from the training venue, hire of training venue, meals & teas, training venue for the delegates, stationery – writing pads & pens and production of training material)
5.0 Project Outcomes
5.1. Detailed Microsoft Word Presentation of training modules covering the above topics this will be used for printing a Dairy GMPs handbook.
5.2. Summarized Microsoft Power Point Presentation of training modules covering the above topics with detailed notes, to be used in the design and development of interactive eBook and will be used as the trainees handout.
5.3. Engagement of stake holders in a workshop to brain storm content to be used in the ebook.
5.4. Presentation of the modules during the training workshop
5.5. Raw data on the effectiveness of the training in the form of filled questionnaires
5.6. Final report after the training
6.0 Terms and Conditions
a. The Request for Proposal is not and shall not be considered an offer by TechnoServe.
b. All responses must be received on or before the date and time indicated in the RFP. All late responses will be rejected.
c. All unresponsive responses will be rejected.
d. All proposals will be considered binding offers. Prices proposed must be valid for entire period provided by respondent.
e. All awards will be subject to TNS contractual terms and conditions and contingent on the availability of donor funding.
f. TNS reserves the right to accept or reject any proposal or cancel the solicitation process at anytime, and shall have no liability to the proposing organizations submitting proposals for such rejection or cancellation of the request for proposals.
g. TNS reserves the right to accept all or part of the proposal when award is provided.
h. All information provided by TNS in this RFP is offered in good faith. Individual items are subject to change at any time, and all bidders will be provided with notification of any changes.TNS is not responsible or liable for any use of the information submitted by bidders or for any claims asserted therefrom.

i. TNS reserves the right to require any bidder to enter into a non-disclosure agreement.

j. The bidders are solely obligated to pay for any costs, of any kind whatsoever, which may be incurred by bidder or any third parties, in connection with the Response. 
All responses and supporting documentation shall become the property of TNS, subject to claims of confidentiality in respect of the response and supporting documentation, which have been clearly marked confidential by the bidder.
7.0 Form / Content of Response
All proposals shall:
a. Be in the English language.
b. Contain detailed cost breakdown in Kenya shillings as indicated in 4.3 b.
c. Include a contact name, email address, and telephone number to facilitate communication between TNS and the submitting organization.
8.0 Criteria for Selection
The evaluation of each response to this RFP will be based on the requirements set out in the solicitation and any addenda thereto. 
At the sole discretion of TNS, the top proposals may be selected for follow-up questions or to provide an oral presentation.

The following weighting and points will be assigned to the proposal for evaluation purposes:
of Firm
section should provide details regarding the
structure of the organization, organization
and experience of
the list of projects/contracts
completed and ongoing in the past four years which are
or similar in nature to the requirement of this
use the format of Table 1 below
section should demonstrate the proposers response to
scope of work (SOW) by identifying the specific
proposed, how the requirement shall be
as specified, point by point; providing a detailed
of the essential performance characteristics
demonstrating how the proposed methodology
the specifications, while ensuring appropriateness of
approach to the local conditions of the small and growing
Personnel to be
in the
section should include comprehensive curriculum vitae
of key personnel (s) that will be assigned to provide
consultancy service, clearly defining the roles and
CVs should establish competence and
qualifications in areas relevant to the SOW.
complying with this section, the proposer assures and
to TECHNOSERVE that the personnel being
are available for the contract on the dates
Points Available
Technical Quotation
and Cost

Table 1: Clients Details
  • Client  
  • Name of project
  • Contract Value
  • Period of activity.
  • Year and Month
  • Types of activities undertaken
  • Status or Date Completed
  • References Contact Details (Name, Phone, Email)
9.0 Financial Evaluation (20 Marks)
The lowest price costs submitted will be allocated 20 marks. 
All other bids will be awarded marks to the following formula: 20 x (Pm/P)
  • Pm = the lowest tendered offer
  • P =the specific supplier offer under consideration
Technoserve reserves the right to award the contract to the organization whose proposal is deemed to be in the best interest of TNS and the Donor.

The Organization with the winning proposal will be notified in writing.

Those who were not selected may or may not be notified, at the sole discretion of TNS.

Please note TNS will only consider financial proposal from firms who have technical capacity
10.0 Schedule of Events
a. Questions regarding this RFP may be addressed to and and must be received no later than 31st August 2016. 
Responses to questions will be distributed to all interested parties no later than 2nd September 2016.
b. Completed responses to the RFP with title clearly marked as “Training in Dairy GMPs” should be addressed to the email address below:

So as to be received on or before 6th September 2016 at 12.00 Mid night East Africa Time.

Late submission will not be accepted.

End of RFP

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