Warehouse Manager Career in Kenya

Warehouse Manager, Kenya
About the Role: Under the direction of the Supply Chain Director and with safety, efficiency and customer service a priority, the Warehouse Manager is accountable for the overall warehouse operation, which receives and stores, moves and ships supplies, stock and materials to and/or from the warehouse. 
Manages the overall operation and ensures the safe and effective storage and distribution of materiel on time and without damage.
Develops and implements both short- and long-term warehouse planning.


Manage the human resources needs of the warehouse team and monitor performance
Manage the overall warehouse operation.  Act as Manager-once-removed to those engaged in loading, unloading, moving and storing customer product 
Provide and maintain good customer service and solve problems
Key Duties and Responsibilities
  • Manage all aspects of the warehouse operation, with safety of employees and efficiency of the operation being the priority. These include:
  • Prepare various reports for customer materials shipped and received at the warehouse, ensuring that all damages or problems are recorded
  • Develop, implement and enforce material-handling policies/procedures, and regulatory-compliance procedures
  • Determine compliance with laws, regulations, and/or standards and complete appropriate documentation as required
  • Maintain accurate and up-to-date inventory records and ensure that inventory reports are prepared and distributed to the Supply Chain Director and Finance Director.  Notify Supply Chain Director of any capacity or inventory problems
  • Ensure stock is maintained and rotated properly and regularly
  • Prepare warehouse activity reports, including KPIs, daily/weekly operations reports, health and safety, human resources
  • Ensure all material-handling equipment, structures or materials are maintained, including regular safety inspections
  • Review the warehouse operation throughout the work process and at completion, including the daily “circle check” to ensure that all products are stored safely
  • Maintain proper security and good housekeeping of both premises and stock
  • Oversee all human resources, including:
  1. the training of employees,
  2. staffing actions
  3. staff succession plans
  4. staff performance evaluation
  5. employee personal-development plans
  6. conducting a coaching session with each employee as required
  7. managing conflict and discipline when necessary
  8. motivating and inspiring team to optimize performance both individually and collectively, to build morale and reduce turnover
  9. keeping all employees informed through meetings and written communication
  • Oversee security and general upkeep of warehouse, including regular maintenance of equipment
  • Offer alternative solutions to system and procedural issues that may disaffect productivity and/or customer service or compromise health and safety
  • Be accountable to the customer for both quality and quantity of output and resolve any problems, ensuring that potential customer complaints are escalated
  • Continuously monitor effectiveness of the warehouse-operations strategies aimed at reducing operating costs, including wages, and improvement of quality-control procedures
  • Act as the ‘voice’ of the warehouse operations at management meetings
  • Develop constructive and cooperative working relationships with those on your team, as well as cross-functionally
Desired Qualifications, Skills and Experience
  • Bachelor’s degree in business administration or in a discipline related to logistics or warehouse management or pertinent industry experience
  • Possession of a Master’s Degree is an added advantage
  • 10 years of experience in all aspects of warehouse and freight logistics
  • 4 years of supervisory/management experience within the warehouse and freight logistics industry
  • Good working knowledge of MS Office suite
  • Experience with ERP systems, preferably Navision
  • Good working knowledge of material handling equipment
  • Good time management and organizational skills
  • Ability to work long hours
  • Can do attitude- aims to get the job done
  • Strong supervisory/people management skills
  • Ability to multitask and prioritize multiple demands appropriately
  • A creative problem solver
How to Apply
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