CPF Financial Services Business Development Manager (LIBS) Job in Nairobi, Kenya

CPF Financial Services Limited
CPF is seeking to recruit a high caliber, results oriented, experienced
and highly skilled professional to drive the delivery of the expanded
mandate for the following position within its establishment.
Job Title: Business Development Manager – LIBS 
Supervisor Title: Director- LIBS
Subsidiary: Laser Insurance Brokers Limited 
Location: Nairobi


The CPF Group is a group of companies and retirement benefits schemes operating in Eastern Africa and offering a dynamic pool of services in Scheme Administration, Retirement Benefits Services, Financial, Training and Consultancy. 
The CPF Group schemes and entities are:- Local Authorities Pension Trust (Defined Benefits Scheme), County Pension Fund (Laptrust Umbrella Retirement Fund (Defined Contributions Scheme), CPF (Individual) Pension Scheme, CPF Financial Services Ltd, Laser Infrastructure & Technology Solutions Ltd., Laser Property Services Ltd., and Laser Insurance Brokers Ltd.

Direct Reports
  • Business Development Officer 
  • Business Development Assistant
Job Summary: The jobholder is responsible for driving client acquisition in order to grow the company’s product revenue, volume and market share through assessment of opportunities and
target markets.
 S/he should also maintain and develop existing and new customers through appropriate propositions, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.

Key Responsibilities
  • Responsible for acquisition of new business by continuously identifying and engaging potential clients which will help to achieve departmental sales targets.
  • Develop marketing strategies to compete with other individuals or companies who sell insurance.
  • Prepare competitive tenders and quotations for brokers and potential customers and follow up to increase the hit rate.
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
  • Manage and enhances relationships with clients to achieve high customer service standards including handling and resolving of customer complaints.
  • Negotiate with insurers and contact underwriter and data to obtain binder coverage.
  • Customize insurance programs to suit individual customers covering a variety of risks.
  • Continuously gathers market intelligence in order to identify specific needs of prospects and customers.
  • Any other duties as may be assigned from time to time.
Qualification and Experience Requirements
  • Bachelor’s Degree in business related course preferably marketing
  • Diploma in Sales & Marketing and Management is an added advantage
  • Professional ACII or AIIK certification
  • At least 5 years’ experience in business development with 2 years in a supervisory role in a busy insurance brokerage
Competence Requirements
  • In depth knowledge of corporate research techniques, business growth and strategic planning
  • Knowledge of the insurance market operations
  • Excellent sales and marketing skills and networking skills
  • Excellent relationship building & negotiation skills
  • Excellent communication skills
  • Leadership skills
  • Knowledge of the insurance market operations
How to Apply

If you meet the requirements stipulated for any of the above positions, please write in confidence quoting the position title and reference number on the subject of the email or cover letter on or before Friday 7th October, 2016. 

Applications including Curriculum vitae, contact email and daytime telephone contacts, current position and remuneration, names and addresses of three referees should be emailed to recruitment@cpf.or.ke

Terms and Conditions

Applicants should attach the following documents with their applications:

  • Valid Tax Clearance Certificate from Kenya Revenue Authority
  • Higher Education Loans Board Clearance
  • Latest Credit Reference Bureau Report
  • Ethics and Anti-Corruption Commission submission form
  • Certificate of Good Conduct from the Criminal Investigations Department
Only shortlisted candidates will be contacted.

CPF Financial Services Ltd is an equal opportunity employer; canvassing in any form will lead to automatic disqualification.

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