Learning Institution Engagement Manager Job in Nairobi Kenya

Our client, a learning institution in IT and Innovation is seeking to recruit Engagement Manager to join in their team.
Skills Required
  • Assess / evaluate client requirements against existing programs, scope of project, manage project plan and schedule.
  • Implement strong program management practices e.g change requests, issue management, risk management and decision tracking and contribute to standard client implementation methodologies and management best practices.
  • Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
  • Responsible for managing client expectations and championing their needs.
  • Ability to manage multiple clients and projects / tasks simultaneously.
  • Results-oriented approach with a “can do” attitude and a passion for the details and continuous improvement
  •  Strong internal communication skills including ability to work with all levels of the organization e.g development Department, sales and marketing department, operations department and within the Professional Services
  • At least 1-2 Years of experience in IT Industry.
  • Demonstrated focus and commitment to measured results.
  • Must have experience in developing and enhancing strong client relationship.
  • Proven record demonstrating good project(s) judgment.
  • Possess excellent technical aptitude and desire to constantly learn.
  • Must thrive on teamwork
  • Ability to multi-task and prioritize and meet aggressive deadlines
Only qualified candidates should send their application letter and CV to vacancies@jantakenya.com clearly indicating ‘Engagement Manager’ on the subject line before 4th October, 2016. 
Do not attach any certificates.

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