Head of Commercial Sales Job in Nairobi Kenya

Duma Works is recruiting a Head of Commercial Sales for one of our clients in Nairobi; a leading company that trades in agricultural commodities from East Africa.
Job Purpose:
  • To develop, lead and manage all commercial activities of the business.
  • To develop and implement an innovative, growth focused commercial strategy, focusing primarily on new product areas and emerging markets.
  • To ensure that profitable business growth is accelerated and that commercial success is achieved.


  • Developing and implementing the commercial strategy for the business.
  • Understanding the value drivers of the business and identifying profitable commercial opportunities to grow revenue and market share.
  • Develop and maintain an excellent understanding of the key customers to ensure that their needs are being met and that their business is retained.
  • Review existing products, services and markets.
  • Undertake market research and analysis and producing business plans/recommendations (including all associated costs and forecasted revenue for the business), to ensure that all business development opportunities (new products, services and markets) are optimized.
  • Communicating with all major stakeholders (internal and external) to achieve business objectives.
  • Collating and analysing business data pertaining to all commercial activities.
  • Ensure that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (KPIs)) in line with business objectives.
  • Ensure good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.
  • Review and assess the potential to develop strategic partnerships with sector specialists.
  • Assessing the risks to the business of any new commercial opportunities.
  • Ensure that regular reviews are carried out with customers and that their needs are met.
  • Make sure excellent customer service is achieved.
  • Represent the company externally e.g. at networking events, to enhance and strengthen the company’s profile and optimise all business development opportunities.
  • Liaise with relevant internal departments to ensure that customer needs are met and that customer requirements are fully communicated throughout the business
Person Profile:
  • Experience of over 5 years in marketing and sales.
  • Experience working in FMCG and food industry.
  • ERP and SAP knowledge is a requirement.
  • Holds a sales Degree or a professional degree.
  • Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.
  • Strong leadership skills and experience.
  • Credible and confident communicator (written and verbal) at all levels.
  • First class presentation skills.
  • Gravitas, with the ability to build strong external relationships to enhance and strengthen the company’s profile.
  • Expert negotiating and influencing skills.
  • Innovative with entrepreneurial flair.
  • Proven strategic aptitude and ability.
  • Ability to influence at a senior level, both internally and externally.
  • Tenacious and results driven with sound business judgement.
  • Passionate about achieving high levels of excellence.
  • Highly energised and motivated with a high level of commitment.
  • Commercially astute and customer focused.
  • Ability to work collaboratively with others to provide a high quality service.
  • Numerate with strong analytical and problem solving ability.
  • Ability to prioritise, demonstrating first class organisational skills and time management skills.
  • Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
  • Self-motivated, with the ability to work proactively using own initiative.
Reports to: CEO

Cover Letter and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2495”, Your Full name &  Phone number e.g. 2495 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: 4th November 2016

N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.

If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.

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