Context of the assignment: The IRC seeks to ensure that the organization is responsive to the people that we serve.
1. Active channels, where client perspectives are deliberately and systematically solicited. These include methods such as surveys, focus group discussions and interviews;
2. Reactive channels, where the IRC provides an opportunity for clients to share their perspectives when and how they wish. These include methods such as feedback/suggestion boxes, complaint lines, and helpdesks / office hours;
3. Open channels, where IRC field teams deliberately record the perspectives of its clients, received through daily / ongoing IRC-client interaction.
Current assignment: The IRC in Kenya has been running a client responsiveness survey in Kakuma refugee camp since April 2016. The survey seeks to find out the effectiveness of community health practitioners (CHPs) in supporting health outcomes among refugees in the camp.
In order to establish the validity and reliability of research results for the two rounds, the IRC seeks to contract an independent consultant to administer a series of focus group discussions and oversee the collection of quantitative data by enumerators.
Administer Round 3 survey. Specific activities include;
- Induct the data enumerators on objective data collection;
- Administer with the help of data enumerators 200 survey questionnaires among beneficiaries who will have been randomly selected in the community;
- Conduct 5 FGDs with select community members;
- Data entry and report writing
- Submission of final report.
- A degree in Political Science, Sociology/community development, International relations, development, Governance, Forced Migration or any other area of study related to the terms of reference;
- Demonstrable knowledge and experience in refugee issues;
- Track record on consultancies/ research on refugee and IDP protection/conflict and peacebuilding;
- Experience in writing/editing/formulating evidence based research, preferably with INGOs, governments or academia;
- Good understanding of legal and socio-economic dynamics of refugees in the camps;
- Excellent analytical and reporting skills;
- Fluency in written and spoken English;
- Past experience in undertaking research in Kakuma refugee camp strongly preferred;
- A Kenyan national.
Any person interested in undertaking this research should send an Expression of Interest consisting of:
a) Technical proposal; (maximum 3 pages) including methodology and work plan for the exercise
b) Financial proposal to include the Consultant’s daily rate and other expected costs
c) CV of the researcher
- Pay consultancy fees at a mutually agreed rate
- Mobilize the interviewees and support the data collection process
- Organize for interpretation where need be.
- To cater for accommodation and transport to the field.
Kenyan nationals are encouraged to apply.
How to Apply
CLICK HERE to apply online
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