Jesuit Refugee Service (JRS) Safe Haven Matron Job in Kakuma, Kenya

Jesuit Refugee Service (JRS)
Position: Safe Haven Matron
Reports To: Project Coordinator-Safe Haven
Location: Kakuma, Kenya
Deadline to Apply: 11th November 2016
Start Date: ASAP
Eligibility: Open to Kenyan Applicants
Position: Local Position


About Jesuit Refugee Service: Jesuit Refugee Service (JRS) is an international Catholic organization, with a mission to accompany, serve and defend the rights of refugees and forcibly displaced people. 
JRS has a priority to work wherever the needs of displaced people are urgent and unattended by others, and offers a human service to refugees and the communities through a wide range of rehabilitation and relief activities, many of which center around formal and informal education needs.
Job Purpose: In close collaboration with the Safe Haven Matron, be actively involved in planning, monitoring, implementation and evaluation of the Safe shelter activities and takes responsibility and attention to individual client’s concerns in JRS safe spaces/facilities in Kakuma camp, Kenya.
Description of Duties:
  • To work closely with the JRS Safe Haven Matron and the Supervisor on managing the operation of the Safe Haven
  • To offer caring presence to the women and children who reside in Safe Haven
  • To attend weekly Supervisors’ meetings for reporting and communication when requested
  • To assist in preparing and submitting weekly, monthly, mid-year and annual reports and other reports related to Safe Haven as needed
  • To keep records and ensure confidentiality of all work carried out in the program including ensuring that admission and discharge forms are collected and filed before a client is admitted or released by referring agencies, maintaining client files and writing daily handover reports
  • To ensure proper supervision and monitoring of the Safe Haven during night hours and day hours depending on duty
  • To attend to individual needs of each client and organize group activities
  • To assist in liaising with referring agencies, following up of the client’s cases, recording and reporting visits of referring agencies to clients
  • To attend SGBV and other inter-agency meetings as required
  • To offer caring presence to the women and children who reside in Safe Haven
  • To collaborate with Safe Haven Matron and the Supervisor on ensuring that clients’ basic needs are met
  • To assure safety of clients and to immediately report safety violations to security forces and Safe Haven Coordinator
  • To ensure that clients keep the residence clean and duties are allocated fairly and emphasize maintenance of hygiene among the safe haven residence.
  • To keep record and ensure confidentiality of all work carried out including writing regular case updates for each client and recording daily handover reports
  • To assess the medical needs of clients, ensure timely medical attention in cases of medical emergencies and to inform Safe Haven Matron and the Supervisor about any medical issues that should be followed up
  • In close collaboration with Safe Haven Matron and Supervisor facilitate access to medical care for Safe Haven clients in company of security.
  • To provide individual and group support to the residents and recommend counselling cases to the Safe Haven counsellor.
  • To conduct conflict resolution among clients as needed and report when cases are unresolved and need attention of Safe haven coordinator
  • To carry other duties that as assigned by the Safe Haven Matron and or the Supervisor
  • To report to work 6.00pm to 7.30 am when on night duty and 8.30am to 5.30pm when on day duty with a break between 1pm – 3pm.
  • Work on 6 day shift of night and day duty schedule.
  • To carry out other duties that may be assigned by the Safe Haven Coordinator as requested
  • To attend relevant trainings and improve capacity in working with vulnerable women and children.
Job Specification / Qualifications:
Skills Specification:
  • Must have achieved form four certification
  • Diploma/certificate qualification in a related field e.g. nurse aid, social work, art/play therapy community development, child protection or related field and at least two years practical working experience preferably in a hospital, safe houses, or school
  • Certificate of good conduct (2016)
  • Experience as a matron will be an added advantage
  • Experience in managing people/teams.
  • Experience in working in the field of SGBV, women empowerment and child protection
  • Demonstrated experience and commitment to working with marginalized and vulnerable communities.
  • Strong and practical skills in peace building and conflict resolution
  • Good knowledge of MS word/Office.
  • Excellent oral and written Kiswahili and English. Knowledge of another language in the camp will be an added advantage
  • Ability to work in an environment of relief emergency operation
  • Ability to build effective partnership and collaborate with other team members.
  • Ability to work sensitively with vulnerable and refugee population of different ethnic background
  • Patience, perseverance and ability to work in stressful environment with minimum/no supervision
  • Proactive and self-motivated
  • Ability to mentor young people
How to Apply:
Please send a Cover letter, CV, 3 referees, daytime phone number(s) and email address. 
Your CV should include your scores or grades and other measures of academic achievement and details about any other relevant work experience.
Applications should be submitted by email to please ensure the subject line reads: “SAFE HAVEN MATRON”. 
Take note that only shortlisted candidates will be conducted by mail or phone for an interview. 
Applicants to apply early as, as applications will be reviewed on a rolling basis.
Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by the Safe Haven Matron. The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary. 
Please note that JRS will never request any form of payment from an applicant. 
Applicants are encouraged to confirm the information listed above with JRS prior to releasing any extensive personal information to the organization.

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