Role Purpose: The Head of Enterprise Technical Support will be responsible for ensuring that the Enterprise Technical Support (ETS) strategy and initiatives are
Day: December 16, 2016
Role Purpose: The Manager Enterprise Technical Support Help Desk will be responsible for timely management and resolution of escalated cases.
Role Purpose: To promote Telkom Kenya-Orange products and services. To identify customer needs and propose best solutions. Ensure customer satisfaction by offering excellent customer service. To achieve set sales and operations target.
- Promote and sell Telkom Kenya-Orange services and products;
- Welcome customers into the shop and identify customers’
Role Purpose: The Enterprise Support Engineer Administration will be responsible for providing premium support to enterprise customers on technical service issues and together with relevant sections troubleshoot and resolve those issues.