Global Programs Information Technology (IT) Manager Job in Nairobi, Kenya

Our Client, Global Programs for Research & Training, is an international NGO wholly owned and controlled affiliate of the University of California San Francisco (UCSF).

Global Programs seeks to recruit a highly competent individual for the following position: –

Information Technology (IT) Manager

Reporting to: Director of Finance and Operations
Location: Nairobi


Job Purpose: The Information Technology Manager is responsible for the smooth running of the organisations computer systems.

Qualifications and Experience Required:

  • Bachelor’s degree in Information Technology or related field
  • 6 years’ experience in Information Technology
  • Experience working with non-governmental organisations
  • Experience with computer networks, network administration and network installation
Skills and Attributes
  • Personal integrity and transparency
  • Excellent management & leadership skills
  • Great communication skills
  • Excellent customer/client satisfaction skills
  • Excellent analytical and problem solving skills
  • Ability to prioritise responsibilities under pressure and be self-motivated
  • Fluency in written and spoken English.
Roles and Responsibilities
  • Ensure security of data, network access and backup systems
  • Assess available internet service providers for internet speed and cost and contract with appropriate service provider
  • Provide application support including hardware/software installations
  • Perform routine maintenance of all network and server hardware
  • Configure and manage active user directory in the organisation
  • Configure, and deploy staff’s hardware, software and peripherals
  • Receives and logs requests for support from users and responds to the requests in a logical and prioritized manner
  • Assist in resolving problems and faults occurring in the operation of hardware and software
  • Provide guidance and advice to staff on policy issues related to IT equipment safety and maintain confidentiality and observe data protection guidelines of the organization
  • Ensure monitoring progress of requests for support and ensure users and other interested parties are kept informed
  • Ensure software licenses are in place for applications used
  • Ensure data is backed-up regularly
  • Train other staff on IT functions to empower staff to handle basic support matters
  • Maintain a list of all deployed IT equipment by hostname/serial numbers and track which users they are deployed to and track any changes that occur
  • Continuous review and upgrade IT systems in line with organisation needs
  • And any other duties assigned
How to Apply
To apply, send your CV and cover letter only to before close of business 6th January, 2017. 
Clearly indicate the position applied for on the subject line and expected remuneration.

NB: Flexi Personnel does not charge candidates for job placement

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