Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self motivated customer Service representatives with a clear accent and flexible to work on shift basis.
- Screening and moderating user submitted content, answering support requests and performing support functions.
- Moderating and screening written user content on Profiles
- Moderating and screening user submitted photos
- Answering Online Help Requests
- Answering telephone support requests
- Processing Testimonials (depending on language)
- Various support tasks assigned
- Internet and Computer literate
- Excellent communication skills.
- Degree/ Diploma in any field
- Passion for Customer Service
- Ability to respond promptly to customer inquiries
- Ability to multitask and take up more workload when required
- Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
- Very good work ethics (is reliable, motivated, professional)
NB: Flexi Personnel Ltd does not charge candidates for job placement.