UNES Hospitality Services Manager Job in Nairobi, Kenya

University of Nairobi Enterprises and Services (UNES) Ltd
Job Title: Manager Hospitality Services
Ref: UNES/ARZ/MA/12/2016

Location: Nairobi

Contract Duration: Three Years

Job Description:

Reporting to the Head of Hospitality, the incumbent shall be tasked with the following responsibilities:

  • Take responsibility for the business performance of the restaurant.
  • Analyze and plan restaurant sales levels and profitability.
  • Prepare reports at the end of the shift/week, including staff control, food control and sales.
  • Create and execute plans for department sales, profit and staff development;
  • Set budgets or agree them with senior management.
  • Researching markets to identify new business
  • Planning, coordinating the conference services, the restaurant and the outside catering business activities.
  • Ensuring the restaurant, outside catering and conference services performance targets are met.
  • Responsible for proper maintenance and storage of the restaurant equipment.
  • Review of banquet events and outside catering orders to determine appropriate staffing levels
  • Ensure high quality food is produced as per customer requirement, expectation and presentation.
  • Ensure high standards of hygiene and safety is maintained.
  • Ensure products and services meet the customer requirements.
  • Implementation of the business plan and reporting.
  • Setting of Performance targets, monitoring, coaching of staff to meet their performance targets.
  • Ensure accountability and proper systems and controls are in place.
  • Identification of staff training needs
  • Collection of debts
  • Ensuring compliance with the statutory obligations in the unit
Job Specification:
  • Undergraduate Degree in Hotel & Restaurant Management or equivalent from accredited institution
  • Five (5) years’ work experience in management of restaurants, banquets, conference and outside catering activities as a Restaurant and Conference/Banquets Manager or equivalent
  • Good Organizational and Leadership Skills.
  • Strong Customer Service Management.
  • Good communication and interpersonal skills.
  • Computer literate.
  • Good report writing skills.
  • Ability to work under pressure and long hours.
How to Apply
Applicants interested in the above position should submit the following:
  • Cover letter detailing why you want to be considered for the position, as well as current and expected gross salary.
  • Detailed CV including at minimum:
  1. Biographical data including: Full names, current mailing address, current telephone contacts, email address
  2. Employment history to date.  Ensure that specific start and end dates are included.
  3. Educational history to date, clearly detailing the program, certificate obtained, and completion date.
  4. Names of 3 referees.
  • Copies of ALL academic and professional certificates and testimonials.
  • Indicate the Job Reference Number of the Envelope.
Submit 4 copies of all the documents required; cover letter, testimonials, detailed current CV highlighting qualifications and experience, Academic and professional certificates.

All applications to reach the undersigned on or before December 30, 2016

Chief Manager, Finance & Administration
UNES Limited
P.O.Box 68241-00200


N/B: Only shortlisted applicants shall be contacted. 

UNES does not require any payment in order to process your applications.

UNES is an equal opportunity employer. People with disability are encouraged to apply

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