Job Vacancy: Business Development and Sales Manager
Job Purpose:
To plan and carry out business development and direct sales activities.
To increase sales of the services in accordance with agreed business plans.
Qualifications and Experience:
A minimum 5 years’ experience in the Logistics sector and holding recognized qualifications in Freight Forwarding.
Key Responsibilities and Accountabilities:
Sales
- Retaining existing customers and winning incremental revenue from them.
- Working in close liaison with the General Manager and Operations Managers to draw up proposals, agreements sand other documentation for customers.
- Preparing quotations for:
a. Air, sea, road, imports and exports worldwide.
b. Local and international projects and tenders. - Conducting regular sales visits to customers; producing and sharing follow up reports.
- Preparing customer profiles; folders for quotations submitted; and files for follow up in order to maintain an up to date database.
- Preparing monthly sales reports to the Accounts Department for the purpose of determining market share and profitability.
- Collaborating with internal departments to provide excellent customer service at all times.
- Running regular customer feedback surveys, and sharing the results to drive service improvements.
- Maintaining a proactive and collaborative approach to problem solving for customers.
- Maintaining a close liaison with the Operations Department to support them in maintaining a close relationship with customers.
- Collaborating with the Operations Department to develop right solutions for customers; and guide shippers on any special shipments that involve high risks, lengthy documentation and special customs procedures.
Business Development
- Prospecting for, and converting, new customers.
- Presenting the organizations to prospects, using the company profile and details of services offered.
- Preparing new collateral materials to support business development efforts.
- Prepare and submit all tenders quotes and thereupon make effective follow ups till tender is converted into actual profitable business.
- Maintaining ISO certification and updating when required.
- Liaising effectively with the Group Associates in the Region to develop mutual business opportunities.
- Achieving real growth on all products and services offered in East Africa, South Sudan, Rwanda and Burundi.
- Assist in creating effective SOPs between the company and its global network partner with a view to developing a seamless partnership and increasing mutual business.
How to Apply
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs@hcsafrica.com with Business Development & Sales Manager on the Subject line.