Watervale Investments Customer Engagement Officer Vacancy in Nairobi

Job Title: Customer Engagement Officer

Location: Mombasa Rd (Mlolongo, Sabaki Stage), Nairobi with travel across Kenya

Start: Feb 2017 (with some flexibility)

Important Notes:  Please carefully follow the application instructions at the end of this document.  Watervale Investments will never ask applicants for payment as part of the application process.

About Watervale Investments: Watervale Investments is a young and quickly-growing company serving Kenya’s furniture industry.  Backed by European and American investment, our mission is to make quality furniture more available and affordable to millions of Kenyans.

We offer an exciting, dynamic working environment with opportunity for growth for our employees.

About the Position: The Customer Engagement Officer role will focus on developing and managing relationships with our customers.  The officer will be responsible for all aspects of our customer relationships – from customer acquisition to marketing new product lines to account management.

This is an excellent opportunity for an early-career professional with strong customer relations and analytical skills to take up a business-to-business engagement role.

The Customer Engagement Officer will be based from our office on Mombasa Road (near Cabanas), but will travel regularly within and outside Nairobi.  Regular visitation to customer shops will be an important part of the role.  Candidates should therefore be comfortable with significant travel and field work.

This is a long-term, salaried position with the added opportunity of earning commissions from sales.  Our company is growing quickly and there are ample opportunities for professional development and career growth for exceptional candidates.

Benefits: Competitive salary, participation in a private pension scheme, professional coaching by the company’s international directors

To Apply

Please use the below link to access our online job application for this position:


If you have any questions or problems, please email watervale.recruiting@gmail.com, however please note we cannot receive applications via this email address.

Only short-listed candidates will be contacted by email for an interview. Applicants are encouraged to apply early, as applications will be reviewed on a rolling basis and a decision may be made before the deadline.

Sales and Marketing
Updated: January 19, 2017 — 7:40 pm