Duma Works is recruiting an Account Relationship Manager for one of our clients.
The client provides a mobile-based sales management system
Scope of work
- Support our clients in adopting the sales automation software.
- Train sales agents and managers of new client companies.
- Understand how customers are using the system and report it to the internal team
- Follow-up with clients to ensure daily use and answer questions.
- Support other logistics (e.g., collecting fees and contract)
- University degree or equivalent
- At least 2-3 year of experience in customer service and/or sales
- Expertise in IT service is a plus
- Strong motivation to become a future business leader in this field
- Patient in challenging situations
- Social and open to work with multi-national team
- Working hour: 9:00-17:00
- Working day: Monday – Friday (NOTE: potentially to be started from 2-4 days per week)
- Annual vacations to be discussed
- Compensation to be discussed based on his/her capability and experience
- Probation period will be 3-6 months
- Long-term employment decision to be made at the end of this period
- Trial period can be terminated to move to full time employment earlier than this period, if both of the parties found it is beneficial
- In case one of each party found the difficulty in continuing probation period, the party will notice the other party in one-week advance notice during the probation period.
Send your Cover Letter and detailed CV to email@example.com marking the subject as “2674”, Your Full name & Phone number e.g. 2674 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 28th February 2017
N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.