KWAL Commercial Support Executive Job in Nairobi Kenya

KWAL is looking for well-organized and highly motivated individuals who are result-oriented to fill the following position:

Job Title: Commercial Support Executive

Ref: CSE-02-2017-Nairobi

Function / Division: Commercial

Supervisor / Manager Title: Commercial Director

Location: Nairobi

Job Purpose: The job holder will be responsible for managing all administrative support activities within the commercial function as well as day to day management of the Merchandising store.

Responsibilities and Accountabilities

  • Management of the Marketing Merchandising store which involves coordinating the receipt of materials as per approved specifications & quality guidelines as well as the coordination of dispatch of materials internally and externally to the Sales depots.
  • Ensuring that the Marketing Merchandising store stock management is effectively and efficiently managed at all times.
  • Support the Commercial Director to collate functional reports for business meetings.
  • Support the Marketing Brand team with the execution of internal processes to facilitate purchases within the function.
  • Liaise with the relevant service providers such as Agencies in implementation of marketing activities e.g. product launches, designing of branded materials, planning media activities
  • Liaise with customer service and other departments to ensure customer enquires or complains are resolved in a timely manner.
  • Manages correspondence and routes documents to appropriate offices and managers and prepares documents, spreadsheets and inter-office correspondence.
  • Interacts with clients and all levels of staff, helps resolve complex inquiries and issues from both clients and staff.
  • Provide support in the preparation and dispatch of proposals, presentations, charts, tables, memoranda and letters in the division.
  • Supervises and coordinates support staff for administration, professional, technician, operational and related support activity services.
  • Manage the divisional petty cash and prepare and submit monthly reconciliation reports to finance.
  • Schedule and maintain calendar of appointments, meetings and travel itinerary for senior level executives in the department.
  • Manage & updates divisions leave rota/calendar
  • Manage & updates direct customer/key distributor database
  • Co-custodian with Market information Executive, database of commercial database on server

Minimum Requirements

  • A Bachelor’s degree in a business related field.
  • Membership to a relevant professional body will be an added advantage.
  • A least three (3) years’ experience in marketing or branding in a similar organization.
  • Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

  • A creative mind with a drive for execution of ideas and concepts for the benefit of the organisation.
  • Developed project and event management skills.
  • Self-starter able to work well within the team environment.
  • Ability to work well under pressure in a fast paced, demanding environment.
  • Proficient in the following computer software applications: Microsoft Office.
  • Ability to effectively communicate both internally and externally.
  • High level of integrity.

Relationships and working contacts

  • Internal – Directors, departmental heads and other staff.
  • External – Clients, visitors, suppliers.

Work Environment: This is an office based role.

How to Apply

If you feel you meet the requirements for this position, send your updated CV with email & telephone contacts of three professional referees and the application letter quoting the Reference number & Title of the position as the subject to:

The Human Resources Director,



to be received not later than February 28, 2017.

Do not attach any certificates/scanned documents to your application.

Only short listed candidates will be contacted.

KWAL is an equal opportunity employer and promotes gender equity.

Canvassing will lead to automatic disqualification.

Business Administration, Sales and Marketing
Updated: February 21, 2017 — 5:53 am