Norwegian Refugee Council ICLA Project Coordinator Job in Kakuma, Kenya

Norwegian Refugee Council

ICLA Project Coordinator (Kenyan Nationals only)

Kakuma, Kenya

Ref. No: 3332801510

Full time

Number of positions: 1

Norwegian Refugee Council (NRC) has been present in Somalia since early 2004 and has since expanded its Horn of Africa Programme to Kenya in 2006 and to Ethiopia in 2011.

Since 2004, the Norwegian Refugee Council (NRC) has demonstrated a regional competence and expertise in working with displaced populations.

NRC has mainly focused on Somalis who are displaced by the ongoing conflict and more recently by the drought and famine.

NRC offers a comprehensive response for Refugees, returnees and IDPs of high need, addressing their food security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s five core competences; Shelter, Education, Food Security and Livelihoods, WASH and Information, Counselling and Legal Assistance (ICLA).

NRC’s Horn of Africa operation comprises of large-scale multi-country humanitarian and early recovery interventions spread across eight countries (Kenya, Somalia, Ethiopia, Djibouti, and Yemen), and most recently Eritrea, Uganda and South Sudan.

NRC’s overall strategy in the region is to ensure a greater number of vulnerable people in hard to reach areas get access to humanitarian assistance, become resilient to future disasters and find durable solution.

The regional office is based in Nairobi and works with country programmes to ensure standardisation of programmatic and operational approaches, promote multi country programming and ensuring quality and coordination.

The role of the Information. Counselling and Legal Assistance (ICLA) Project Coordinator is to implement the delegated ICLA project portfolio in Kakuma.

The ICLA Project Coordinator has overall responsible for the successful implementation of ICLA projects in Kakuma in compliance with NRC policies, guidance and procedures.

This includes the day-to-day management of all ICLA staff and through successfully utilising Project Cycle Management (PCM) the delivery of timely and quality projects.

The Project Coordinator will contribute to ICLA strategy development and building ICLA projects in Kakuma through supporting identifying gaps and proposal development.

The Project Coordinator will be responsible for developing strong working relationships to ensure integration with other NRC programmes and with a wide range of external stakeholders to ensure that ICLA projects are being delivered within wider protection coordination in Kakuma.

The ICLA Project Coordinator will identify and carry out relevant capacity building and training opportunities both internally and with external partners.

The Project Coordinator will ensure that regular protection/legal analysis of the situation of refugees located in the Kakuma camp complex is conducted and support relevant research to develop ICLA’s programme.

The ICLA Project Coordinator will report to the Area Manager

Job description

  • Line management of ICLA project field staff
  • Adherence to NRC policies, guidance and procedures
  • Contribute to ICLA strategy development, project proposals and provide in on needs and gaps
  • Management and implement delegated portfolio of ICLA projects (activities, budget and project documentation) as delegated by the Area Manager (AM) in line with proposals, strategies, donor requirements and ensure high technical quality
  • Provide regular progress reports to the AM and ICLA Specialist
  • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
  • Promote and share ideas for improvement and necessary changes in activities
  • Ensure capacity building of project staff and transfer key skills
  • Liaise and collaborate with relevant local authorities, camp management and other key stakeholders
  • Promote the rights of refugees/returnees in line with the advocacy strategy.
  • Developing and ensuring compliance with NRC Standard Operating Procedures (SOPs) and guidelines in relation to provision of information, counseling, legal assistance and referral activities.
  • Oversight to ensure quality of the provision of information and outreach opportunities, direct counseling and legal assistance services by ICLA and coordination with legal aid partners on complementary services.
  • Ensuring that NRC engages in protection sector coordination and developing both internal and external protection referral pathways.
  • Ensure the adaption and use of client intake and case management forms for counseling, legal assistance and referral services and ensure confidentiality and protection of client data.
  • Regular liaison with legal partners/legal aid providers on case management for ICLA beneficiaries.
  • Support the conducting of awareness raising, capacity building and training activities for communities, government officials and NGOs on ICLA thematic areas including housing, land and property rights and collaborative dispute resolution.
  • Prepare and compile weekly, monthly and mid and end term reports for AM and Specialist
  • Prepare and oversee ICLA continuous assessments, mapping and investigation and supervise data collection during ICLA surveys and assessments


  • University degree in law, political science, social science or other relevant discipline. Diploma with experience will be considered.
  • Minimum 5 years humanitarian experience with refugees/internally displaced persons (IDPs) at field level with an NGO or other international organization.
  • Good understanding of the refugees in Kenya
  • Experience in reporting, client management, case studies and research.

Education field: Law

Education level: College / University, Bachelor’s degree

Personal qualities

  • Experience from working project management position in a a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Strong communication, analytical and negotiation skills.
  • Interpersonal skills and ability to work with minimal supervision
  • Fluency in English, both written and verebal

We offer

  • Commencement as soon as possible
  • Duty station : Kakuma
  • Duration of contract 1 year with possibility of Extension
  • Salary/benefits according to NRC general directions. The candidate will observe NRC’s Code of Conduct and working hours for the NRC Kakuma office.

Search criteria:

  • Location: Kenya
  • Industry: Emergency Relief
  • Special field: Information, Counselling & Legal Assistance
  • Role: Supervisor

Candidates should apply on line by going through

Email and paper applications will not be accepted.

Deadline for application: 14/02/2017

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Updated: February 2, 2017 — 10:45 am