Job Title: After Sales Services Agents
Location: Muranga, Meru, Thika, Embu, Kasarani, Narok, Machakos, Limuru, Nakuru- 3 each
Nature of Job: Full time
Summary: Our client a Leading Pay TV service provider seeks to recruit After Sales Services Agents for various locations.
The ideal candidates will be Electrical / Electronic Engineering qualified, with a background in sales or customer service.
Duties and Responsibilities
- Antenna installation, cable networks installation, coaxial cabling connections and installations
- Routine maintenance and repair of electronic gadgets
- Collect customer inquiries, explain product function and resolve problems
- Work with the customers to ensure they are properly serviced
- Provide onsite service to customers as designated
- Project a professional company image through effective services to customer
- Any other work given by the supervisor/management
Skills and Competencies:
- Clearly demonstrate location awareness of area of posting and its environs
- Excellent communication skills (verbal and written)
- Strong interpersonal skills
- Prior experience in customer service
- Must be a resident or ready to stay in the designated location and the environs
- Flexibility with regard to work schedule
- Intermediate computer proficiency and IT skills
Education / Experience:
- A degree or diploma in electrical and electronic engineering or electronic technology from a recognized institution or a craft certificate with experience in the same field.
- Basic understanding of electronic engineering is a must
- A minimum of 1 years’ experience
- Sales or customer service experience will be added advantage
Qualified candidates to forward CVs to firstname.lastname@example.org
Only the shortlisted candidates will be contacted.