Pay TV After Sales Services Agents Jobs in Kenya

Job Title: After Sales Services Agents

Location: Muranga, Meru, Thika, Embu, Kasarani, Narok, Machakos, Limuru, Nakuru- 3 each

Nature of Job: Full time

Summary: Our client a Leading Pay TV service provider seeks to recruit After Sales Services Agents for various locations.

The ideal candidates will be Electrical / Electronic Engineering qualified, with a background in sales or customer service.

Duties and Responsibilities

  • Antenna installation, cable networks installation, coaxial cabling connections and installations
  • Routine maintenance and repair of electronic gadgets
  • Collect customer inquiries, explain product function and resolve problems
  • Work with the customers to ensure they are properly serviced
  • Provide onsite service to customers as designated
  • Project a professional company image through effective services to customer
  • Any other work given by the supervisor/management

Skills and Competencies:

  • Clearly demonstrate location awareness of area of posting and its environs
  • Excellent communication skills (verbal and written)
  • Strong interpersonal skills
  • Prior experience in customer service
  • Must be a resident or ready to stay in the designated location and the environs
  • Flexibility with regard to work schedule
  • Intermediate computer proficiency and IT skills

Education / Experience:

  • A degree or diploma in electrical and electronic engineering or electronic technology from a recognized institution or a craft certificate with experience in the same field.
  • Basic understanding of electronic  engineering is a must
  • A minimum of 1 years’ experience
  • Sales or customer service experience will be added advantage

Qualified candidates to forward CVs to

Only the shortlisted candidates will be contacted.

Engineering and Technical
Updated: February 3, 2017 — 10:16 am