Regional Facilities Lead
Job Objective/Purpose of Job:
Responsible for ensuring buildings and their services meet the required regulatory & corporate standards and needs of the people that use them
Grade Level: P4-M1
Location: Nairobi
Reports To: Head Facilities
Supervises: Facility and HSE Associate
Other Relationships
(Internal & External)
Affiliates & Strategic Partnerships, HR & Admin, Business Performance, Contractors & Vendors
Key Accountabilities
Facility & Stakeholder Management
Responsibilities
- Mange performance and outcomes of reporting staff and vendors
- Assure prompt and courteous service to facility occupants and visitors in a safe, pleasant and comfortable environment on a proactive basis, while maintaining budgetary and corporate standards
- Oversee the adequate performance of the outsource facilities services provider
- Provide oversight for the procurement of some materials and supplies that may be required for daily operation and maintenance of the facility
- Assist in crisis management
- Ensure finalization of projects within timeline, budget & quality targets
- Report project activities
- Manage refurbishment, renovations and office moves
- Manage general upkeep and maintenance making sure that the building meets health and safety standards and legal requirements
- Manage services such as cleaning, waste disposal, catering and parking, security
- Manage budget and keep records of payments
- Participate in negotiation of deals with vendors
Key Accountabilities
Leadership
Responsibilities
- Supervise assigned team
- Follow through on personal administrative responsibilities.
- Counsel and advise team members daily and as required on ways to improve their performance
- Develop and grow team
- Ensure all goals set for department are met each and every day
Key Performance Areas:
Financial
- Budget management
- Cost efficiency
Internal Process
- Efficiency of maintenance request process
- Response speed
- Project/task completion speed
- Planned maintenance vs Reactive maintenance
- Backlog of deferred work
- % of completed work that is reactive
- Preventive maintenance program compliance
Customer
- (Internal) User satisfaction with facilities services
- Number of user complaints
- Incident Rate
Learning & Growth
- Knowledge Management
- Education/ Professional Qualification:
- First degree in Engineering, Environmental Science or any related discipline from a reputable university
Experience:
- Minimum of 5 years experience in facility/project management or related fields
Key Skills & Competencies Requirements:
Functional/ Technical:
- knowledge of Microsoft Project and Excel
- knowledge of Project Management
- Data Analysis and Management
- Procurement & negotiation skills
Behavioural:
- Strong leadership
- Relationship management skill
- Strong interpersonal skill
- Problem solving
- Time management
- Self management
Working Condition:
- Normal office environment
- Working Long Hours
- Occasional Travelling
- Some heavy lifting may be required
- Frequent interaction with External Stakeholders
Applications to be sent to vacancies@jantakenya.com by 3rd March 2017. Only shortlisted candidates will be contacted.