Job Title: Unit Manager
Salary expectation: 2300 – 4000 USD
Work Country Location: Kenya
Frequency of travel (%): 15%
Reporting to: Head of sales
Function: Sales
Sub function: Retail
Main Purpose: The successful Unit Manager will implement sales strategies and plan to attract new clients and close sales to achieve quotas.
The successful candidate will play a key role in managing and coaching Sales Representatives to increase income and revenue.
Accountabilities
- Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
- Plans and organizes team sales strategy by maximizing the Return on Time Investment for the territory/segment.
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
- Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization.
- Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
- Oversee team day-to-day operation
- Keep abreast of best practices and promotional trends
- Monitor team performance and report on metrics in order to meet personal and team sales targets
- Attend meeting, sales events and trainings to keep abreast of the latest developments
- Report and provide feedback to management using financial statistical data
- Maintain and expand client database within your assigned territory
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Establish, develop and maintain positive business and customer relationships
- Expedite the resolution of customer requests and complaints to maximize satisfaction
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Provides historical records by maintaining records on area and customer sales.
- Discover training needs and provide coaching
- Lead by setting a good example (role model) – behavior consistent with words
- Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Motivate team members to create an inspiring team environment with an open communication culture
Key Skills / Experience Required
- 5-10 years of experience
- Successfully managing sales teams ideally from real estate, insurance and banking industries
- Proven track record of achieving targets and driving sales growth in a business.
- Strong leadership skills and an ability to inspire sales teams.
- Presentable and flexible (willing to work on weekends)
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Relationship management skills and openness to feedback
- BS/BA degree or equivalent
Differentiating Competencies Required (Identify any differentiating behaviors, leadership skills or soft skills required for success in the role)
- Ability for Selling new introduced concepts.
NB: Candidates willing to take up the role MUST have worked in a hotel industry, to send their resume to blumeafrica@gmail.com.