Workshop Manager Job in Nairobi Kenya

Position: Workshop Manager

Location: Nairobi

Nature of Job: Full time

Salary: 120,000

Duties and Responsibilities

  • Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations
  • Responsible for maintaining equipment
  • Places orders for spares and consumables in line with Company authorization limits remaining within monthly and annual budgets
  • Prioritize the repair of equipment
  • Co-ordinate resources, schedules and activities to effectively manage jobs
  • Ensure supplies are ordered for each job
  • Assist with quoting, project management, materials purchasing and quality checks
  • Ensure correct job numbers are used and that time records are correct
  • Provide oversight and check job estimates
  • Manage inward goods, checking quantities, dispatching goods and receipting invoices
  • Regularly report progress on each job and quickly communicate delays or concerns with the Director
  • Report on manpower overruns or shortfalls
  • Act as a technical adviser on key projects and other areas of the business as requested
  • Work with the Director – Operations to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate
  • Identify client’s needs and explain/demonstrate  services to them, which may involve technical descriptions of products and the way they may be used
  • Receive and review feedback from customers and follow up to ensure customer satisfaction
  • Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action
  • Develop and implement systems to record, file and store information pertaining to client enquiries

Key Requirements and Skills

  • Degree in Business related course with experience as a workshop manager
  • Strong Interpersonal skills
  • Attention to Detail
  • Time Management
  • Communication skills
  • Analytical ability

If qualified send CV stating your experience, skills and qualifications to

Only the shortlisted candidates will be contacted

Engineering and Technical
Updated: February 7, 2017 — 7:08 am