Marie Stopes Kenya Medical Detailer Job Vacancy

Marie Stopes Kenya

Job Vacancy: Medical Detailer

Probationary Period: 3 months

Contract type: Fixed term 2years

This post reports to the Pharmaceutical Services Manager. The purpose of the post is to ensure a sustained increase in the uptake of MSK social marketing products across all channels leading to a reduction in unsafe abortion and unintended pregnancies.

Marie Stopes Kenya is an NGO registered in Kenya. We are affiliated to Marie Stopes International.  Together we deliver safe abortion, quality sexual and reproductive health care and family planning to millions of the world’s poorest and most vulnerable women.

We want to make sure that women have a choice when it comes to having children and that death by unsafe abortion is reduced.

The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes’s global values: Mission Driven; Customer focused; Results Oriented; Pioneering; Sustainable; People Centered

Key Responsibilities

Medical detailer

1. Promote the sale of  MSK pharmaceutical products to reach and exceed set sales targets

The activities include:

  • Book appointments and orders with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments.
  • Increase awareness and use of MSK pharmaceutical products e.g. Dissemination of IEC materials
  • Establishing and maintaining positive working relationships with medical staff and supporting administrative staff within MSK service delivery channels
  • Establish and maintain a database of active service providers and dispensing agents
  • Maintain keen focus on product quality concerns and raise all matters in consultation with line manager
  • Maintaining knowledge of new developments in the pharmaceutical sector, anticipating potential negative and positive impacts on the business and escalating the same to the line manager.

Key Performance Indicator

  • Monthly sales reports of actual units and revenue against target.
  • Number of visits / calls made to health providers vs. Targets
  • Number of MSK meetings attended and sensitised on Medical abortion
  • Monthly database analysis showing business volume and activity
  • Number of complaints received and addressed
  • Monthly market survey updates and intelligence reports

2. Training and value clarification of providers with the aim of reducing abortion stigma at individual, health provider and community levels

The activities include:

  • Conduct Continuous Medical Education (CMEs) around the project objectives and products to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
  • Conduct Value Clarification and Attitude Transformation (VCAT) sessions to respective county governments
  • Sponsor and attend annual professional meetings/ conferences
  • Participate in Community health workers (CHWs) meetings and Youth Peer Educators (YPEs) meetings

Key Performance Indicator

  • Monthly report on number of health care providers trained via CMEs sessions
  • Attendance of county health management team(CHMT) meetings
  • Number of meetings attended annually
  • Number of meetings and trainings attended

Other Duties

Additional duties as necessary and directed by the Pharmaceutical services manager

Skills and Experience

Qualifications & Experience:

  • Qualifications in B. Sc in Biomedical Sciences from a recognized institution
  • Previous experience in pharmaceutical marketing is key (at least 2 years in pharmaceutical marketing).
  • Computer skills is essential (making presentations, sales analysis with excel e.t.c)
  • Must be ready to travel a lot (up to 80%).
  • Must have a valid driving license and minimum two (2) years driving experience.
  • Always highly motivated and quite innovative


  • A high standard of written/spoken English and Kiswahili.
  • Ability to multi-task and able to work well under pressure
  • Good record-keeping skills with the ability to track and follow up on various requests
  • Demonstrated high attention to detail and ability to follow through tasks to completion
  • Punctual and reliable
  • Good organisation and prioritisation skills
  • Ability to work self directed and use initiative
  • Ability to work well in a team environment; good interpersonal and communication skills
  • Trustworthy and responsible

How to Apply

Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted to: on or before 22nd March, 2017

Only shortlisted candidates will be contacted

NB: Please clearly indicate in the subject line as “Medical Detailer”

Biology Chemisty Sciences, Health and Medical
Updated: March 9, 2017 — 5:21 am