Retail Merchandiser Job in Kenya

Retail Merchandiser – Agent for ICT Services

The Role: To sell goods in bulk that are purchased by end consumers or retail stores. Merchants also will engage in some marketing, order processing, customer service and technical assistance.

Job Responsibilities:

  • Determine schedules by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
  • Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
  • Maintain stocks by observing displays of company products; removing damaged products; tidying stores and display spaces; providing optimum display of products.
  • Maintain inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
  • Complete call report by observing display and pricing of competitors’ products.
  • Help field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
  • Provide information by reporting growth, expansion, or closing of retail centres in assigned territory.
  • Maintain quality results by following and enforcing standards.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhance merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and Qualifications:

  • Product Knowledge, Quality Focus, Customer Focus, Organization, Client Relationships, Promotions,
  • Reporting Skills, Attention to Detail, Territory Management, Competitive Analysis, Job Knowledge
  • Must have post-secondary training, certificate or diploma in relevant field.
  • Will be expected to have advertising or marketing background, however, much of the training will be performed on-the-job.
  • Workers will be trained in maintaining inventory databases, online purchasing systems and electronic data interchange systems.
  • The Merchants must be adept at keeping up to date with changing market forces and wholesale/retail selling technology.

Interested applicants to apply stating their expected salary to

Sales and Marketing
Updated: March 22, 2017 — 11:00 pm