Sector: Women’s Protection and Empowerment
Employee Type: Regular
Employee Category: Full Time
The GBV officer will support the successful implementation of both psychosocial and outreach, and will be responsible for the provision of quality case management including direct counseling to GBV survivors as well as technically supervising outreach activities.
In collaboration with the WPE manager and other WPE/GBV officers will support in the provision of training and supervising GBV Community Workers to respond to cases of GBV in the camp and ensure effective case management.
This includes providing ongoing training and mentorship for community workers and utilizing monitoring and evaluation systems to ensure high quality services. The officer will also closely support in organizing calendar events.
- Provide professional and confidential services to survivors of GBV, grounded in the IRC’s holistic, survivor-centered case management approach.
- Document client information through accurate filling of intake forms and ensure confidential and safe storage
Support the maintenance of the IRC’s case management system by maintaining client confidentiality
- Ensure the GBVIMS is accurately updated on a regular basis
- Ethically and confidentially collect and store GBV data .Participate in interpretation of the analyzed data on trends and work with the GBV Manager to disseminate information to all relevant stakeholders.
- Participate in the development of case management monitoring systems and help to ensure that GBV community workers utilize these systems correctly and consistently.
- Participate in preparation of all relevant reports regarding the IRC’s psychosocial activities.
Training, Mentorship and couching
- Supervise and provide training, mentorship, and other technical support to community workers directly involved with the psychosocial component of the International Rescue Committee’s GBV programme.
- Provide leadership and guidance regarding psychosocial and outreach activities to all community workers to ensure all programme activities meet best practice standards.
- Monitor and supervise case management, including capacity building through training and on-the-job training of community workers. Training topics should include active listening and effective communication, action and safety planning, GBV guiding principles, GBV basic concepts, and other related topics.
External capacity building
- Develop and maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners, attend sub cluster meetings such as shelter, water, sanitation to advocate for the needs of women and girls and work with partners to adhere to the IASC guidelines on GBV programming across sectors.
- At the Dadaab level, support trainings to refugee staff across camps to ensure they develop skills on GBV that meets best practice and is able to respond to the complex needs of the situation
- Train IRC health staff and other relevant programs including security personnel on how best to deal with survivors they encounter and ensure they are aware of the GBV referral systems
- Provide basic one day trainings on PSEA and GBV to partners’ refugee staff as required.
- Conduct a mapping of community structures and select key structures for training and support to drive their involvement in GBV programming in Kambioos and Hagadera.
Coordination and networking
- Strengthen and maintain networks through other service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors).
- Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors)
- Monitor monthly community outreach plan with community workers, based on case trends and ongoing needs of women and girls.
- Development of referral networks between partners implementing GBV and implementation of referral pathways
- Assist the GBV program manager on technical review of partner’s reports on psychosocial component
- Assist the GBV manager in planning and organizing for review workshops with partners on the partnership, IRC partnership approach and principles.
- Support trainings for partners on relevant organizational development areas peer learning between IRC and the local partner.
- Fulfill any other duties and responsibilities as assigned.
- Respect the code of conduct and policies of the IRC and the standards of the GBV team
- Adhere and uphold the IRC Way (integrity, accountability and service) at the respective areas of work.
Key Result Areas
- The GBV/ WPE Kenya programme goal is to enhance survivor’s utilization of quality services responsive to their needs and strengthen community-based structures and solutions to better protect women and girls, promote their empowerment to access opportunities, services, and support. The GBV officer will oversee psychosocial activities and provide technical support to outreach team towards achieving the following program objectives;
- To improve survivors’ access to timely, holistic and quality case management
- Strengthen engagement with communities to act in the best interests of women and girls
- Provide mentorship and close supervision to the women and girls activities at the women centers
- Leverage partnerships and experience to advocate for priorities of women and girls.
- Higher diploma in counseling and/or psychology. A Social Science or related degree is preferred
- Minimum 3 years of direct psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred.
- Having worked in a hardship zone /environment.
Required Qualification & Competencies
- Clear understanding of gender, abuse of power, and issues surrounding violence against women
- Able to maintain confidentiality, medical ethics and respect for clients at all times.
- Experience in participatory techniques and community mobilization
- Able to lead, train, supervise, facilitate and motivate GBV Community Workers in their respective tasks in a professional, respectful and supportive manner.
- Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
- Able to coordinate multiple tasks while maintaining attention to quality and detail.
- Able to work as part of a team.
- Strong knowledge of computer applications, including MS Word and Excel.
- Willing to work in a hardship area.
- Fluency in English, including writing clear and concise reports.
Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.
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