Enterprise Support Engineer – E-NOC
Reporting to: Enterprise Technical Manager
Department: Technology Division
To provide to all clients, technical support and troubleshooting guidance together with relevant teams within the organization, in areas pertaining to Wide Area Network(WAN), Local Area Network(LAN), Internet, data, voice, mail and LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpdesk or Onsite.
Key Duties and Responsibilities: