AERC IT Technical Support and Development Job in Kenya

An Exciting Career Opportunity

The African Economic Research Consortium (AERC) is a premier capacity building institution devoted to the advancement of research and training to inform economic policies in Sub-Saharan Africa.

AERC, which marked 25 years in 2013, was formed to address a glaring gap in economic policy analysis and research, coupled with a need to strengthen postgraduate training in economics, in sub-Saharan Africa.

We are seeking to fill the following position which will be a short time assignment for three (3) months.

IT Technical Support and Development

Reporting to the ICT Manager your duties and responsibilities are as follows:

  • Provide IT helpdesk support and ensuring timely and responsive operational support meeting prescribed SLA’s
  • Develop an online portal automating and integrating proposal submission, reviews and publication workflows
  • Upgrade the organizations SharePoint intranet to include customized project management and integrated monitoring and evaluation functionality
  • Assist with eliciting and developing requirements for a document management system, benchmarked with industry standards and comparable organizations
  • Working with end users to define system requirements, identify a suitable digital library system and provide technical support for its implementation
  • Assist with carrying out general user awareness and training geared towards improving adoption of IT across the organization
  • Continuous updating of the ICT asset and software inventory
  • Perform any other duties that may be assigned by the ICT Manager.

Qualification & Experience

  • Degree in IT related field
  • At least two (2) years’ experience in software development and IT user support

Key Skills & Competencies

  • Working knowledge of SharePoint development
  • Experience with VB.NET and/or PHP development and API integrations
  • Experience in supporting MS. Windows user environments
  • Customer service orientation
  • Good communication skills


For more information on AERC, you can visit our website on

ICT and Technology, NGO and UN
Updated: April 23, 2017 — 7:04 pm