Dairy Company Export Manager

Our client, a Dairy company is looking to hire an Export Manager.

Job Description

Market Understanding

In co-operation with Marketing,

  • Develop market knowledge and market information sharing within the export market
  • Organise and lead customer segmentation and targeting
  • Develop customer listening and the understanding of customers’ business and needs.

Customer Orientation Development

  • Propose and implement customer driven sales processes.
  • Address and close all customer complaints timely to improve customer satisfaction ratings

Business Development

  • Participate in the definition of sales strategy
  • Identify export new business opportunities and convert them into sales; propose export annual sales target
  • Manage and monitor the implementation of all Market and Trade Activations within your territories
  • Review and update the export target and prospect customer base
  • Participate in the definition of pricing architecture by gathering and sharing information from the market propose the prices and discount rules for his/her customers and control their application.
  • Participate in the design and implementation of the value proposition per segment (products, systems, services, partnerships, distribution/delivery, pricing, communications, etc)
  • Manage the relationship with export key market players (specifiers, professional associations, etc).

Sales Operations Management

  • Design, communicate and implement export Sales action plans, check and report results
  • In cooperation with Finance, monitor customer solvency and control the application of credit terms and conditions
  • Ensure all company sales control policies are adhered to (includes but not limited to – Credit sales, Stocks, cash)
  • Allocate sales resources and technical assistance according to customer targeting.
  • In coordination with Management, Manage the relationship and negotiation with export key customers.
  • Monitor customer satisfaction and loyalty through indicators, propose and implement the necessary corrective actions
  • Ensure consistency of market demand and Sales forecast in his/her area
  • Liaise with the other functions with the view to improve delivery of quality customer service

Academic Qualification

  • University degree in relevant discipline (B Com, BA Marketing/Commerce)
  • At least 4 years’ experience in sales and marketing, with two years in export sales level.
  • Holder of a clean driving license

Technical Competencies

  • Computer literacy
  • Basic dairy products knowledge
  • Knowledge on driving Sales through Strong relationships.
  • Selling, communications and marketing skills

Personal Attributes

  • Able to work with minimum or no supervision
  • Strong track record in Sales at a management level ideally with experience in at least two areas of Sales.
  • Particularly critical is previous experience in a customer facing role whether in Field Sales or Account Management
  • Self-motivated individual with excellent inter-personal skills able to deal with different categories of customers.

How to Apply

Interested candidates who meet the requirements are invited to send their CV to ‘vacancies@jantakenya.com’ indicating the job title “Export Manager” on the subject line by 26th April 2017.

Sales and Marketing
Updated: April 12, 2017 — 9:04 pm