Chebu Healthcare Receptionist / Front Office Administrator Job in Juja, Kiambu, Kenya

Chebu Healthcare Services is a growing health facility located in Juja – Kiambu County and offers outpatient clinic consultations and pharmacy services.

As we strive to accomplish our vision, we are in search of qualified individuals to fill the following role:

Job Title: Receptionist / Front Office Administrator

Job Type: Full-time

Duties and Responsibilities

  • Welcome clients and potential clients in a professional manner
  • Receive and screen phone calls delivering excellent customer service always
  • Respond to all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail
  • Communicate and coordinate with management on customer inquiries and ensure timely resolution for same
  • Fulfill all reasonable requests from clients and ensure their satisfaction
  • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
  • Provide daily and monthly reports as required
  • Carry out instructions given by the management team
  • Contribute to team effort by accomplishing related tasks as required
  • Provide administrative support and assistance when required
  • Maintain office filing and storage systems
  • Update and maintain databases such as mailing lists, contact lists and client information for quick and easy retrieval when required
  • Maintain safe and clean reception area always
  • Process payments


  • Certificate or diploma in customer service /front office/ secretarial or related course
  • A minimum of 2 years’ relevant experience
  • Competent in Microsoft Word, Excel, PowerPoint and Outlook
  • Good communication and listening skills
  • Demonstrate commitment to excellent customer service
  • Composed when working under pressure
  • Willingness to learn
  • Be confident and self-motivated
  • Excellent planning and organizational ability and strong attention to detail
  • Well-developed written and verbal communication
  • Maintain professionalism always

Preferred skills

  • Basic First Aid Skills

Required information

  • State Gross Salary expectation in the application
  • Attach certificates and testimonials

Interested candidates should send their applications to by 5pm on 20th May 2017

Business Administration
Updated: May 9, 2017 — 10:16 pm