Travel Company Account Manager Vacancy in Kenya

Urgent Vacant Positions in the City Travel Industry

Our client in the city travel industry and currently operating in unstructured set-up is seeking to fill the following position so as to successfully implement its strategy.

Account Manager

Job summary: The incumbent will lead the brand immersion agenda by developing key relationships and partnerships in the luxury lifestyle arena, as well as digital marketing platforms.

Key Duties & responsibilities

  • Seeking and receiving feedback from potential and existing customers
  • Making deliberate follow ups with clients of their experience with the chauffeuring team
  • Responding to enquiries from clients and potential customers online and physically
  • Initiating and following through social media live chats
  • Responsible for developing and implementation of digital marketing strategies
  • Co-ordinating client communications and the operations team to ensure customised solutions that meet and exceed expectations of customers
  • Planning and implementing cohesive public relation strategies with potential clients and strategic partners
  • Playing a supporting role in identifying new business opportunities
  • Developing new marketing strategies that suit changing business environment

Skills & Requirements

  • Marketing/communication degree or other relevant degree
  • Tech and social media savvy
  • Friendly, patient, Passionate about quality, well groomed and elegant
  • Certificate of good conduct
  • Posses customer service experience in a high end environment
  • Previous luxury product and/or automotive experience
  • Excellent organizational skills and acute attention to detail
  • Strong strategic and analytical skills
  • Excellent communication, writing and client service skills
  • Track record of working in a collaborative environment with multiple clients and agency partners
  • Ability and willingness to work weekends
  • Proficient with Microsoft Word, Excel, and PowerPoint
  • Performance driven and hands on individual
  • Enjoy networking and relationship building
  • Highly organised and self motivated
  • Excellent presentations skills and works well under pressure
  • Ability to work in a non structured environment

How to Apply

Interested and qualified candidates are invited to submit their cover letter and detailed CV to clearly stating the job you are applying for in the Email subject.

Closing date for application is 4th August 2017

Only shortlisted candidates will be contacted


Communications and Media, Sales and Marketing
Updated: July 25, 2017 — 5:00 pm