Travel Company Fleet Manager Vacancy in Kenya

Urgent Vacant Positions in the City Travel Industry

Our client in the city travel industry and currently operating in unstructured set-up is seeking to fill the following position so as to successfully implement its strategy.

Fleet Manager

Job Summary: The incumbent shall be responsible for direct supervision of chauffeurs for scheduling transfer jobs.

She/he shall oversee all aspects of the vehicle fleet and accomplish tasks while consistently focusing on client satisfaction, cost effectiveness and efficiency.

Duties & Responsibilities

  • Maintain detailed, accurate, up to date information of all company vehicles.
  • Update vehicle status, driver assignments and client destination information daily & monitor vehicle maintenance schedule for cleaning and service
  • Recommend changes and implement new strategies for authentic customer experience.
  • Oversee the fleet dispatch, coordinate vehicle utilization, monitor location and movement of the fleet and participate as a member of an extremely professional team
  • Accomplish tasks while consistently focusing on client satisfaction, cost effectiveness and efficiency.
  • Train and provide direction and guidance to the chauffeurs on authentic service delivery from boarding, transit and at arrival
  • Maintain constant communication with chauffeurs, management, accounting, and client service staff.
  • Responsible for chauffeurs accountability and adherence to company standards and policies
  • Moderate employee hours to maintain appropriate staffing levels and manage overtime
  • Review customer feedback, interpret the customer concerns during the transit and develop and retrain the chauffeurs on client handling
  • Develop and monitor vehicle maintenance schedule for cleaning and service

Skills & Competence Requirements

  • Degree in logistics, management, operation or other related field is preferred
  • Full clean driving license of not less than five years experience
  • Minimum 1 year experience in fleet management
  • Possess defensive driving skills
  • Certificate of good conduct
  • Highly motivated individual with the desire to make a difference
  • Leadership experience with excellent communication and influential skills
  • Excellent organisation skills and strong verbal and written communication skills
  • Good grooming, neat appearance, demeanour, clean and taste of elegance
  • Strong IT skills on Microsoft packages
  • Strong organizational skills and the ability to multi-task
  • Ability to manage stressful or unusual situations in order to maintain good customer service
  • Must be able to work on a flexible schedule including day and/or evening hours
  • Must have fleet logistical experience: Movement and servicing of automobiles (limousines, taxis, vans or mini- buses).
  • Demonstrated ability to lead by example to motivate, develop, and direct people
  • Ability to assess the performance of employees , make improvements or take corrective action
  • Strong decision making ability
  • Hardworking individuals and loyal to their occupation
  • Has participated in developing policies in previous employment
  • Ability to work in a non structured environment

How to Apply

Interested and qualified candidates are invited to submit their cover letter and detailed CV to clearly stating the job you are applying for in the Email subject.

Closing date for application is 4th August 2017

Only shortlisted candidates will be contacted


Transport and Logistics
Updated: July 25, 2017 — 4:59 pm