FinTech Company Head of Product Job in Nairobi, Kenya

Duma Works is recruiting a Head of Product for one of our clients in Nairobi; A FinTech company within a major commercial group in East Africa.

The Head of Product is responsible for aligning all technology initiatives with the objectives of our business.

We are searching for an individual with demonstrated leadership and success in complex, secure, high-volume and highly available mobile lending platforms.

He/she will be responsible for not only the teams that develop and implement innovative technology in our industry, but also for the ongoing performance of those systems to support the strategic initiatives of the business.

Security is a priority to our industry.

Our systems exchange consumer and financial information with various parties. That information must be protected from unauthorized access.

The Head of Product is responsible for implementing and maintaining extremely resilient security infrastructures.

Specific Duties & Responsibilities

  • Management responsibility for all assets – hardware, software, and resources – that are related to technology functions of the company.
  • Creative and inventive thinking which will lead to technical initiatives to reach our corporate business objectives.
  • Software design/development.
  • Project management to timely implementation.
  • Definition of standards, policies, procedures and metrics.
  • Development and adherence to departmental budgets.
  • Decisions related to technical architecture.
  • Documentation of systems’ design, feature, and function.
  • Internal/external customer satisfaction with our technology.
  • Delivery of actionable data to internal and external customers

Management/Supervisory Responsibilities:

  • Technical Operations and Software Development/Implementation.
  • The Head of Product has overall direct management responsibility for the department as well as general management/supervisory responsibility for all of the employees.
  • The company is a start up in a dynamic industry. Opportunities for the business rely on the swift and seamless implementation of technology initiatives and uninterrupted performance of technology processing platforms.
  • Accordingly, it is expected that the Head of Product will bring a breadth of experience required to evaluate the current structure of the Technology organization against our corporate objectives, and recommend and implement any changes that will result in more optimal performance of the organization.

Professional Qualifications:

  • Merchant acquiring/electronic payments industry experience is preferred.
  • BS/BA from four-year university is required but not necessary.
  • 5 years relevant IT experience is required.
  • Prior senior-level management experience is required.
  • A go-getter.
  • Ability to be agile
  • Integrity.


Send your Cover Letter and detailed CV to marking the subject as “2961”, Your Full name & Phone number e.g. 2961 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: Thursday, 31 August 2017

N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.

If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.

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Business Administration, ICT and Technology
Updated: August 22, 2017 — 8:55 pm