Hotel Front Desk Officer Job in Juba, South Sudan

Job: Hotel Front Desk Officer

Responsibilities

  • Answer the phone at the front desk to respond to current and prospective guests’ needs
  • Book reservations for individuals, families and groups as required
  • Greet walk-in guests and guests with reservations when they arrive at the front desk
  • Schedule special services, such as spa treatments, when guests inquire
  • Refer guests to local amenities and venues
  • Communicate guests’ requests and complaints to the appropriate department

Qualifications and Skills

  • Diploma in Front office, hospitality background
  • 4+ years’ customer service experience in hotel/restaurant preferred
  • Excellent oral and written communication skills
  • Friendly phone manner a must
  • Willingness to work nights, weekends and holidays
  • Willingness to maintain confidentiality
  • The East African Community is encouraged to apply. Work permits will be provided

Qualified persons to apply at cvs@amazonfronts.co.ke

Only shortlisted candidates will be contacted

 



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Business Administration & Management, Hospitality and Food Industry

Updated: September 22, 2017 — 3:39 am
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