Contact Centre Agents Jobs in Kenya

Job Profile: Contact Centre Agents

Salary: KShs 34k

Sheer Logic is seeking to engage dynamic individuals for the position of Contact Centre Agent. This is a one year contract.

Responsibilities:

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Qualifications

  • Degree/ Diploma in any field
  • Excellent communication skills
  • Presentable with good interpersonal skills
  • Good presentation skills.

How to Apply:

Send your CV to recruitment@sheerlogic.co.ke by 20th January 2018, clearly stating “ Contact Centre Agent “ as the subject.


Communications and Media, Sales and Marketing
Updated: January 17, 2018 — 4:36 pm