Travel Agency ICT Officer Vacancy in Kenya

Our client, a leading travel agency in Kenya is urgently seeking to recruit an ICT Officer to join their team.

Key Responsibilities

  • Implement help desk tools / solutions in line with user requirements and develop necessary measures to prevent frequently occurring outages
  • Develop IT policies and procedures and ensure their implementation and review
  • Managing local area network, WiFi, internet and other forms of connectivity
  • Overseeing, maintenance, upgrade and repair of ICT equipment
  • Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues
  • Provide training to users for applications
  • Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems
  • Enforce end user security measures such as password policies and provide training and initiate awareness on the same


  • At least a bachelor’s degree in Information technology
  • At least 3 years relevant experience. Travel industry experience will be an added advantage
  • Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems.
  • Sound knowledge of graphic/web design and Microsoft windows network administration.
  • Ability to work with a diverse group of people.
  • Strong interpersonal and communication skills.
  • Good planning, organizational and analytical skills.

How to Apply

Interested candidates who meet the requirements are invited to send their CV only to ‘’ indicating the job tittle “ICT OFFICER” on the subject line by 14th February 2018.


ICT and Technology
Updated: January 31, 2018 — 10:03 am