Bank Head of Sales Job in Kenya

Our Client, one of the fastest Growing and well-established Tier 3 banks in Kenya seeks to recruit a Head of Sales.

The Head of Sales will be responsible for setting the strategic sales agenda for the bank through Balance sheet growth, Customer Acquisition, Customer retention, Profit & loss targets in order to support achievement of the overall business strategy and sustain the Bank’s competitive position within the financial / banking sector.

This position is also responsible for providing leadership and direction for all Regional Sales Managers and implementing the Company’s overall goals, strategies, philosophies and culture.

Key Responsibilities

  • To develop and lead the implementation of the banks sales strategy in line with its overall strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
  • Communicate and implement the overall Company’s goals and strategies amongst all Regional Sales Managers and sales teams for different products/regions.
  • To build and maintain productive and strategic relations with all business units and key stakeholders like Regional Management, Branch Management and Credit teams; to drive the development and delivery of business solutions that increase the banks market share in terms of customer numbers, products/ service consumption and revenue growth.
  • Drive sustainable growth and acquisition of new customers through the creation, development and maintenance of high quality advisory relationships.
  • Develop and originate business opportunities for the Bank, to be handled by the teams in the assigned regions.
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Maintain a detailed and current understanding of the industry at macro, sector/product level, current market structures and regulatory requirements and issues, to ensure that opportunities are realized and risks mitigated.
  • Ensure regional sales teams conform to the Credit Policy guidelines and requirements whilst maintaining the quality of the lending portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
  • Recruit direct reports, motivate and drive sales through effective leadership, guidance, performance management and continuously developing a credible high performing Sales team.
  • Identify industry best practices; recommend product/service lines by identifying new product opportunities, product and service changes, surveying consumer needs and trends, tracking competitors and implementing necessary changes.
  • Know compliance responsibilities and particular requirements affecting your area of responsibility, and incorporate these requirements into your business processes and procedures, performing periodic self-assessments including corrective action as needed.
  • Attend industry events, represent the bank and network to generate new business leads.
  • Monthly reporting on sales performance against budget and reporting on variances to various stakeholders.
  • Performs all other duties and projects as assigned.

Minimum Qualifications & Experience

  • University Degree preferably in a Business related field.
  • Professional qualifications or Masters is an added advantage.
  • At least 10 years banking experience, 4 of which should be in a senior/regional sales or relationship management role.
  • Preferred territorial experience and knowledge in the FMCG or Banking sector.
  • Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations.
  • Results driven and innovative in identifying and harnessing new and existing opportunities to maximize business.
  • Strong leadership skills with demonstrated consistent high performance and competence in managing, inspiring and championing high performance teams ideally from a similar industry.
  • Proven track record of achieving targets and driving sales growth in a business.
  • Excellent planning, organization, problem solving, analytical and execution skills.
  • Thorough knowledge of Banking products and services, and extensive Banking Industry knowledge.
  • A good understanding of risk, credit policies and procedures, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
  • Strategic thinker with an excellent understanding of key industry influences and the ability to apply this thinking to a variety of clients and products.
  • Flexible – ability to travel across the country.

Qualified and interested candidates who meet the requirements should send their applications to

Banking Insurance Investments, Sales and Marketing
Updated: February 13, 2018 — 10:13 pm