Vacant Position: Housekeeper
Job Ref: EHC/1062/18
The Role: To maintain a clean, sanitary, comfortable and tidy environment for the commercial apartments
Responsibilities
- Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
- Organize work schedule from the room status list, arrivals and departures
- Distribute linen, towels and room supplies using wheeled carts or by hand
- Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
- Replace dirty linens with clean items
- Inspect and turn mattresses regularly
- Store all dirty laundry in line with company policy
- Monitor guest laundry bags
- Replace laundry bags and slips
- Check all appliances in rooms are in working order
- Realign furniture and amenities according to prescribed layout
- Respond to guest queries and requests
- Respond to calls for housekeeping problems such as spills, broken glasses
- Deliver any requested housekeeping items to guest rooms
- Remove room service items
- Organize and restock cart at the end of the shift
- Ensure confidentiality and security of guest rooms
- Follow all company safety and security procedures
- Report any maintenance issues or safety hazards
- Observe and report damage of hotel property
Qualifications and Skills
- High school diploma or equivalent preferred
- Knowledge of cleaning and sanitation products, techniques and methods
- Knowledge of cleaning sensitive materials
- Working knowledge of operating cleaning equipment
- Physical stamina and mobility including ability to reach, kneel and bend
- Ability to lift, push and pull required load (usually about 30lbs)
Key Competencies
- Attention to detail
- Customer focus
- Reliability
- Listening skills
- Adaptability
- Planning and organizing
- Team work
- Integrity
- Honesty
- High energy levels
To apply for this position, send your CV to recruitment@eaglehr.co.ke by 28th February, 2018 quoting the position in the subject line, current and expected salary.
Only shortlisted candidates will be contacted