Micro-Finance Chief Operating Officer Job in Nairobi, Kenya

Company Profile: Our client is a Micro-Finance within Nairobi’s CBD looking to hire a capable COO to take charge of the operational functions of the organization.

Vacant Position: Chief Operating Officer

Job Ref: EHC/1072/18

Location: Nairobi

Reports to: The Board of Directors

Supervising: This position has overall supervisory responsibility for all corporate operations.

The Role: To plan, direct and oversee the company’s operational policies, rules, initiatives, and goals.


  • Measure effectiveness and efficiency of both internal and external operational processes and find ways to improve them.
  • Develop and implement growth strategies on online lending.
  • Act as a liaison between the company and its clients for quality assurance
  • Provide mentorship to existing employees and the management
  • Motivate staff to meet or surpass organizational and sales goals
  • Coordinate with human resources department to recruit skilled talent and retain the best employees
  • Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate rapid growth objectives of the company.
  • Present new ideas and cash flow strategies to the board of directors and company officers
  • Direct acquisitions and sales of company assets in line with organizational goals
  • Evaluate newly implemented sales and marketing plans to measure their impact on the product and the organization
  • Provide a system for employees’ salaries and benefits while ensuring that all employees feel valued
  • Promote staff communication for better information flow and to curb problems that arise from bad office relations.
  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Act as lead client relationship officer through direct contact with every client and partner.
  • Foster a success-oriented, accountable environment within the company.
  • Represent the company with clients, investors and business partners.

Qualifications and Skills

  • BCom finance, CPAK or ACCA professional qualification
  • At least 7 years’ experience in cost accounting and financial roles with 3 years in management roles.
  • Experience in Banking (Lending) or busy commercial environment
  • Thorough knowledge of accounting and corporate finance principles and procedures
  • Conversant with QuickBooks, ERP
  • Advanced computer skills in MS Office, accounting software and databases
  • Excellent organizational, problem-solving, project management and communication skills
  • Additional experience in internal audits is desirable
  • Strong attention to details and confidentiality
  • Critical thinker with high concentration to numeracy
  • Highly reliable, trustworthy with integrity and strong values
  • Demonstrated experience in financial planning and analysis with previous experience overseeing human resources, information technology and legal.
  • Skilled in organizational development, personnel management, budget and resource development and strategic planning.
  • Excellent people skills, with an ability to partner with a dynamic leadership team.
  • Possess personal qualities of integrity, credibility and commitment to corporate mission.
  • Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

Key Competencies

  • Leadership.
  • Strategic Thinking.
  • Results Driven.
  • Business Acumen.
  • Decision Making.
  • Financial Management.

To apply for this position, send your CV to recruitment@eaglehr.co.ke by 12th March, 2018 quoting the position in the subject line, current and expected salary.

Only shortlisted candidates will be contacted

Accounting and Finance, Banking Insurance Investments
Updated: February 13, 2018 — 9:55 pm