Resolution Insurance Relationship Manager (Bancassurance) Job in Kenya

Resolution Insurance

Vacancy Announcement: Relationship Manager – Bancassurance

Job Summary: Reporting to the Bancassurance Manager, the Relationship Managers’ overall purpose is to train, coordinate and manage all interactions between the company and Bancassurance Agencies / Brokerages / Intermediaries with the end goal of ensuring maximum output in revenue and positive brand recognition in line with company’s strategic goals.

Key Outputs

  • Manage, train and support the Banc assurance and other staff in Bancassurance Agencies / Brokerages in partnership with Resolution Insurance.
  • Liaise with other departments to ensure claim and underwriting requests are handled as per SLAs and TATs.
  • Monitor, report and assist on the Banc assurance Agencies / Brokerages / Intermediary portfolio growth and development while ensuring the revenue target is met.
  • Preparation of quotations, product material and sales information for the Bancassurance intermediaries.
  • Provide timely visibility and support on the business performance through reports, presentations, analytical data and overall performance based on set targets, objectives and budgets.
  • Be the first point of contact and liaison for all sales related issues and queries.
  • Coordinate the preparation of timely tender documentation requirements, allocations and other internal admin document / processes.
  • Generate timely and accurate sales reports for analysis and decision-making.
  • Supply market intelligence, identify and recommend ways for the company to keep abreast with current market requirements.
  • Respond and handle any queries or issues arising.

Qualifications & Experience

  • Degree in Business, Marketing, Insurance or a relevant field.
  • Good progress in AIIK, CII or CIM will be an added advantage.
  • At least 2-5 years’ relevant work experience in bancassurance, insurance or sales in a financial institution.
  • Excellent communication, interpersonal and PR skills.


  • Working knowledge of MS Office.
  • Good time management, communication and organizational skills.
  • Proactive and able to work under minimal supervision
  • Knowledge of general insurance underwriting and claims.

If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly send your CV and application letter to

By COB, Wednesday 14th February 2018, only shortlisted candidates will be contacted.

Banking Insurance Investments, Sales and Marketing
Updated: February 10, 2018 — 6:15 am