Spa and Wellness Centre Manager Job in Djibouti

Job Vacancy: Spa and Wellness Centre Manager

Job Location: Djibouti

Job Industry: Hospitality

Our Client is currently looking for Spa and Wellness Centre Manager.

Duties and Responsibilities:

  • Manage a team of 13 people, lead the day to day Spa & Wellness operations and ensure all standards are followed.
  • In charge of running the Spa, its profitability, customer satisfaction and the skills of your team members.
  • Manage employee-related responsibilities including the hiring, training and supervision of staff, creating weekly work schedules, train new employees and arrange staff workshops on new techniques and procedures.
  • Manage the team of beauticians and the gym & wellness staff, in charge of the wellness and spa treatment schedule.
  • Administrative duties such as recordkeeping, conducting promotional campaigns, maintaining stock inventories and payroll management.
  • Ensure that treatment protocol is respected and that treatments are handled correctly.
  • You will perform business tasks, as well as working directly with customers providing select spa services (where required).
  • Uphold spa & wellness policies and procedures including a sound understanding of the operating systems, appointments, all policy & procedures, inventory, uniforms, acceptable conduct, therapist guidelines, and client interaction.
  • Consistently offer professional, friendly and engaging service. Developing customer relationships and measuring customer satisfaction.
  • Generate monthly productivity reports and review expenditures to ensure they are in keeping within the departmental budgets.
  • Ensure team members are well trained & developed in all areas of the spa & wellness operations, product knowledge and retail sales.

Qualification and Experience

  • Bachelor’s Degree in Hospitality and or Business Management.
  • At least 5 years’ experience.
  • Knowledge of professional spa services and treatments.
  • Effective management leadership skills and strong work ethic.
  • Overall knowledge of the salon and spa business.

How to Apply

CLICK HERE to apply online

NB: Flexi Personnel does not charge candidates for job placement.

Business Administration, Hospitality and Food Industry
Updated: February 22, 2018 — 9:11 am