Store Manager Job in Nairobi, Kenya

Our client is seeking to recruit a Store Manager

Location: Nairobi

Duties and Responsibilities

  • Responsible for managing the store and its shift team, and ensure that the store provides the highest level of customer service possible
  • Verify staff positioning during the shift according to the shop activity and priority
  • Guarantee that shop standards are in place, ensuring correct pricing and checking expiry dates in coordination with the product manager.
  • Be personally available to all customers to communicate and identify their needs to address their questions or concerns
  • Communicate necessary information at the beginning of the shift including targeted sales, promotions and new products company policies and procedures
  • Track the daily sales, analyze if any issue in the shop might be affecting the weekly sales and communicate it to the store manager
  • Organize and coordinate shift plans and supervise the inventory count at the end of the shift
  • Responsible for opening and closing of the shops beside the cash supervisor
  • Improve customer experience through excellent operational standards
  • Maintain employees attitude and morale be recognizing outstanding performance, service and motivate and develop staff
  • Promote quality of customer service among staff by acting as a positive role model

Qualification and Experience

  • Degree in Business Administration
  • At least 5 years’ experience in retail of which 2 should be in a supervisory role
  • Strong leadership and communication skills
  • Have good problem-solving skills

To apply, send your CV and cover letter only to recruit@flexi-personnel.com or before close of business 15th February, 2018.

Clearly indicate the position applied for and salary expectation on the subject line

NB: Flexi Personnel does not charge candidates for job placement.


Business Administration, Procurement and Logistics
Updated: February 6, 2018 — 2:40 pm