Restaurant Manager and Cashier Jobs at Two Rivers Mall Nairobi, Kenya

An Indian and Swahili restaurant at Two Rivers Mall Nairobi is looking for young, gifted and passionate individuals to fill the following positions:

Restaurant Manager

Responsibilities and Duties:

  • Coordinating daily restaurant management operations
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Requirements and Qualifications

  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Strong financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus


The main responsibility of the cashier is to complete the sales transactions.

Responsibilities and Duties:

  • Receive, record and process customer orders
  • Receiving and processing payments from customers
  • Issue receipts, refunds, credits, or change due to customers
  • Maintaining a very high degree of honesty and accountability
  • Compile and maintain the cash reconciliation book
  • Maintaining knowledge of the food products available
  • Performing other responsibilities as directed by the management

Requirements and Qualifications:

  • Bachelor’s degree or diploma in Accounting from a reputable college or university
  • KASNEB qualification will be an added advantage
  • Minimum of 1 years’ previous hotel-related experience
  • Experience in operating hotel front office software
  • Fluent in English and Kiswahili
  • Ability to converse comfortably with customers

How to Apply

Applicants meeting the above requirements should send their applications and a detailed Curriculum Vitae giving full details of their qualifications, experience and full contact address including day and evening telephone numbers, email address and names and contact details of three referees by 16th February 2018 at 5.00pm to

Please include the POSITION TITLE in the subject line of your email.

Only shortlisted candidates will be contacted.

NB: We do not charge any fee for receiving your CV or for interviewing.

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Accounting and Finance, Business Administration, Hospitality and Food Industry
Updated: February 13, 2018 — 2:41 am