Hotel / Operations Manager Vacancy in Zanzibar

Vacant Position: Hotel / Operations Manager (Small Boutique Hotel)

Net Salary: USD 800 – USD 1000 per month.

Our Client, a group of lodges and resorts seeks to recruit a Results Oriented individual in the Capacity of Hotel / Operations Manager for one of their boutique hotel in Zanzibar.

Job Summary: This position is responsible for managing the daily hotel operations to achieve profitability and to ensure superior guest service and product quality.

Responsibilities:

  • Oversee all aspects of the hotel operations including food and beverage, budget and forecast management, rooms, housekeeping and maintenance.
  • Provide exceptional customer service to all guests, making their stay as comfortable and satisfying as possible while achieving team and Brand goals.
  • Ensure the hotel’s daily and monthly reports are accurately compiled and processed within the agreed time frame.
  • Maintain all the hotel equipment and records and ensure compliance to all standards.
  • Communicate new procedures to all the departments in a timely manner, ensuring they have been understood when instructed by Management.
  • Understand and strictly adhere to the Hotel’s Employee rules and regulations.
  • Develop and recommend the budget, labor cost plans and objectives for the hotel.
  • Coach, train and counsel employees to reflect the Hotel’s Service Standards and Procedures.
  • Ensure all operations and cash handling are done as per the Hotel’s policies and procedures.
  • Maintain information on rates, specials, packages, programs while ensuring all staff are trained in all areas.

Qualifications:

  • Relevant academic certification from a known Hospitality Institution, e.g Kenya Utalii College.
  • Mature Individual with over 8 years’ experience in the hotel operations (F&B or Rooms Division), 3 years being in a senior management position
  • Excellent knowledge of eZee System.
  • Well-organized, detail-oriented and able to multi-task.
  • Must demonstrate effective problem solving/ decision-making abilities.
  • Must have excellent verbal and written English communication skills.
  • Skilled in creating analysing and understanding reports.
  • We encourage male applicants to submit their profiles.

This is a highly rewarding career opportunity with great benefits.

How to Apply

CLICK HERE to apply online


Hospitality and Food Industry
Updated: March 1, 2018 — 9:36 am