Ona Human Resource Associate Job in Nairobi, Kenya


Job Vacancy: Human Resource Associate

Job Location: Nairobi, Kenya

About Ona: The world’s leading humanitarian and development organizations rely on Ona to improve their impact and accountability. Our tools are used globally to improve child and maternal health, governance, agriculture, access to infrastructure, and government accountability.

Our team has played a pioneering role in the use of technology for social impact. Ona is a team of just under forty, consisting of passionate software engineers, data analysts, designers, support specialists and development practitioners. Ona has offices in Nairobi, Kenya and Washington D.C.

Our consulting work is challenging, takes us to difficult places, and has direct impact. In the past two years, Ona has successfully delivered technology solutions projects in over 15 countries.

These include developing the vote tallying software used in Libyan elections, supporting WHO and the government of Sierra Leone in the Ebola response, providing a lead technical support role to the DFID Somalia Humanitarian Programme, and supporting the Government of Nepal conduct the post-earthquake damage assessment.

Role Overview: We are looking for a skilled HR Associate to help manage all aspects of our Human Resource practices and processes. The associate will support business needs and assist in the implementation of HR strategies and objectives.

The goal of this role is to promote corporate values and help enable business success by managing all aspects human resources management within Ona, including job design, recruitment, performance management, training & development and employment cycle changes.

We seek a candidate who is young, dynamic and willing to grow with the company.

This role will report to Ona’s Operations Manager.

Key Responsibilities

Training and Development

  • Lead the implementation of Ona’s performance management system including the design of performance development plans (PDPs) and employee development programs.
  • Define and establish in-house employee training activities that address company needs including; training needs assessment, new employee onboarding or orientation, personnel trainings on culture, diversity, sexual harassment etc.
  • Identify and advise management on the training needs and the relevant beneficial training courses or opportunities.
  • Advice staff and managers on application of performance management system, refresher trainings, advise on managing poor performance and linking performance review to annual increments, learning and development initiatives.

Hiring and Recruitment

  • Coordinate the implementation of all phases of recruitment from advertising, screening, shortlisting, interviewing, reference checks, orientation and final job placement.
  • Working with the recruiting manager to create and/or revise job descriptions and terms of reference if needed.
  • Oversee and conduct employee exit interviews.
  • Chair any employee related meetings.

Employee Relations

  • Formulate and recommend Human Resource policies and objectives for the company on any topic associated with employee relations and employee rights.
  • Partner with management to communicate Human Resources policies, procedures, programs, and laws.
  • Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  • Conduct periodic surveys to measure employee satisfaction and employee engagement.
  • Coach and train managers on their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. Makes certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees.
  • Conduct investigations when employee complaints or concerns are brought forth.
  • Monitors and advises managers and supervisors on the progressive discipline system of the company.
  • Monitor the implementation of a performance improvement process with non-performing employees.
  • Lead the implementation of company safety and health programs.
  • Monitor the tracking of OSHA-required data.
  • Review employee appeals and ensure that high standards of discipline are maintained within the company, act on non-compliance in a fair, transparent and effective manner.


  • Conduct market research to establish pay practices and pay bands that help to recruit and retain superior staff.
  • Monitor best practices in compensation and benefits through research and up-to-date information on available products.


  • Lead company compliance with all existing governmental and labor legal and government reporting requirements and ensure minimal company exposure to lawsuits.
  • Direct the preparation of information requested or required to comply with with any laws required. Approves all information submitted. Serves as the primary contact with the company employment law attorney and outside government agencies.
  • Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
  • Minimizes risk.

Management of staff benefits

  • Maintain and manage the company’s medical insurance scheme by analyzing medical claims, monitoring fund expenditure, liaising with insurance brokers on any issues that may arise, analyze on an annual basis cost effectiveness of the fund and advise on best suited medical providers.
  • Manage staff benefits which includes group medical scheme, group pension scheme (if any) and WIBA.

Team Player / Company Ambassador

  • Represent the company and spread the word about our products and services.

Required Qualifications

  • Bachelor’s degree in Human Resource Management or related field.
  • Minimum of 3 years’ experience in a HR Generalist role preferably designing and implementing HR policies.
  • Knowledge of the labor legislation governing the labor market. (OSHA, WIBA and Kenya Employment Act.)
  • A great communicator and listener.
  • Enjoys working across different cultures (and time zones) is paramount.
  • Broad knowledge and experience in recruitment, training and development and performance management.
  • Possess excellent problem-solving skills and team management experience.
  • Tactical focus, flexible & change maker.
  • Strong attention to detail
  • Self-starter and motivated to move ahead without direct instruction

Desirable qualifications, skills and abilities

  • Msc. Human Resource Management or related field
  • Full membership to IHRM
  • Strong interpersonal skills with proven ability to work with multidisciplinary teams.
  • Experience working in a technology firm / with technologists preferred.
  • Experience working with international companies.
  • A team player who enjoys interacting with people of all levels in a multicultural environment.
  • Right to live and work in Kenya preferred.

How to Apply

Send references, CV, and a note on why you’d like to work at Ona to jobs+hrassociate@ona.io

HR and Administration
Updated: March 15, 2018 — 2:51 pm