Restaurant Manager Job in Kenya

Job Vacancy: Restaurant Manager

Job Purpose: The successful candidate will promote customer satisfaction, profitability and efficiency in the restaurant while at the same time providing leadership to the team.

This position is located in Nairobi.

Roles & Responsibilities

  • MUST have experience in fine dining in 5 star establishments
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
  • Coordinate supply chain management


  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus.
  • Strong leadership, motivational and people skills
  • Acute financial management skills.
  • Extensive food and beverage (F&B) knowledge.
  • Proven work experience as a Restaurant Manager or similar role.
  • Professional knowledge of Micros, Opera and Materials Control.

How to Apply

Send your CV to by 26th March 2018.

Clearly indicate the job title.

Business Administration, Hospitality and Food Industry
Updated: March 23, 2018 — 10:05 pm