Restaurant Manager Job in Kenya

Job Vacancy: Restaurant Manager

Job Purpose: The successful candidate will promote customer satisfaction, profitability and efficiency in the restaurant while at the same time providing leadership to the team.

This position is located in Nairobi.

Roles & Responsibilities

  • MUST have experience in fine dining in 5 star establishments
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
  • Coordinate supply chain management

Qualifications

  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus.
  • Strong leadership, motivational and people skills
  • Acute financial management skills.
  • Extensive food and beverage (F&B) knowledge.
  • Proven work experience as a Restaurant Manager or similar role.
  • Professional knowledge of Micros, Opera and Materials Control.

How to Apply

Send your CV to recruitment@sheerlogic.co.ke by 26th March 2018.

Clearly indicate the job title.


Business Administration, Hospitality and Food Industry
Updated: March 23, 2018 — 10:05 pm