System Implementer Job in Kenya – Dynasoft Business Solutions

Dynasoft Business Solutions Ltd

Job Vacancy: System Implementer 

Dynasoft Business Solutions Ltd is a Microsoft Certified Partner company that is based in Nairobi, Kenya with a client base that spans across different industries.

The Company, incorporated under the Companies Act (CAP 486) of the Laws of Kenya in 2009, is a leading information system solutions provider that seeks to automate and extend the deployment of business solutions that align ICT with the customer’s business strategy.

By streamlining the design and deployment of new systems and by automating operational processes, Dynasoft enables organizations to reduce operating costs and realize the business value from their technology investments.

To enable clients, achieve cost and operational efficiencies, Dynasoft has an integrated service package that covers the implementation and deployment of ERP (Microsoft Dynamics NAV), CRM (Microsoft Dynamics CRM), Business Intelligence (PowerBI), Collaboration (Microsoft SharePoint), Mobility (Mobile Apps & Web Portals) and Microsoft cloud platform solutions (Microsoft O365 and Azure).

We have specialized in offering solutions in the following sectors:

a) Public Sector / Government

b) Insurance & Pension

c) Publishing services

d) Private security operations

e) Trade (Supply chain management)

f) Project-based ventures.

Job Summary: The Implementer will be responsible for the functional knowledge and expertise of ALL modules of the standard solution to give better insights to the development team on configuration and customization items.

Reporting Line: This position reports directly to the Head of Implementation

Duties and Responsibilities

  • Help clients identify the business problem and help elicit, review and document business requirements as a functional consultant.
  • Work with project team to bounce ideas, brainstorm available solutions and decide on the best feasible solution to implement so that both business and technical teams can relate and see the benefit.
  • Functional consultancy role -Handle system implementation, testing, user training, data migration, golive and support for assigned projects.
  • 100% closure of assigned support items within agreed resolution timelines/ Service Level Agreement (SLA) levels.
  • Participate in continuous professional development programs run by Dynasoft to build solution delivery competencies.
  • Help clients identify the business problem and help elicit, review and document business requirements as a functional consultant.
  • Involved in project documentation and status tracking.
  • Offer mentorship to assigned interns and attachees.
  • Participate in technical bid preparation and demos when invited to.
  • Continuously researching on new product releases, industry changes and emerging technology changes (for example Microsoft Dynamics 365).
  • Continuously researching on industry trends and anticipated changes that have an impact on our sector based solutions.
  • Working with the client technical lead (for example ICT Manager) to handle solution installation and configuration, setup of user profiles and configuration of backups. For complex installations and configurations, the implementer may work with an infrastructure expert.
  • Any other duty as may be assigned from time to time, including outside working hours, location and environment.

Minimum Requirements

Academic and Professional Qualifications

  • At least one to two years’ experience as a System Implementer.
  • A Bachelor’s degree (Computer Science/Information Technology/BBIT/BCOM -Finance).
  • A relevant professional qualification either (CPA/ACCA, Microsoft certifications and Project Management) is desirable.
  • Possess certification in Setup, Installation and Configuration of the standard solution/product.
  • Possession of relevant certification in a core functional area of the product they deal with such as (Finance/BI/Microsoft Dynamics 365 for NAV) but has full understanding of ALL the core modules of the standard solution.

Essential Skills

  • Critical knowledge areas: Business / industry knowledge, technical skills (System implementation methodologies), testing, training, system configuration, foundation level skills in customization and system support skills.
  • Personality attributes; Logical / Analytical mind-set, customer focus (client-facing skills), understands change management and appreciates technology (bridge between business and technical teams)
  • Possess excellent problem solving, communication and documentation skills,
  • Fully understands Microsoft Sure Step Framework / Methodology.
  • Willingness to work occasionally outside of normal business hours to meet tight client / project deadlines.
  • Ability to work under pressure in a fast-paced organization with minimum supervision.

How to Apply

Candidates who meet the required minimum qualifications should email their application comprising of Curriculum Vitae with at least three referees with their contact details and copies of academic certificates to

Deadline for receiving applications is 26th March 2018.

ICT and Technology
Updated: March 21, 2018 — 10:03 am